Inside Sales Associate (Calgary, Northland Drive)

Fountain Tire Calgary (Northland Drive), an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an Inside Sales Associate!

Please note: This is a temporary position to provide support for the busy season, with the opportunity for subsequent permanent employment.

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:

What is in it for you?

• Competitive compensation starting at $19 to $20 per hour
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular shift schedules
• Great discounts for you and your family on tires, parts, and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel, and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site, or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Previous experience in the automotive repair, tire, or sales industry is preferred but not required
• Must be willing to work evenings and weekends as required
• Excellent listening and communication skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• The ability to lift up to 50lbs as required 
• Must possess a valid driver’s license and be able to provide a satisfactory passenger or commercial Driver’s Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.