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Information Technology • Security • Software • Cybersecurity • Data Privacy
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Healthtech • Information Technology • Security • Software • Cybersecurity
The Customer Success Engineer ensures customers achieve maximum value from Imprivata's solutions, providing technical expertise, support, and guidance. Responsibilities include implementing best practices, troubleshooting, and collaborating with internal teams.
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Our Vision
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation.
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world?
What you will be doing
- Proactively manage Key Accounts (Institutional Key customers/VIP clients), as well as identify new clients on board and corporate partnerships with
- Drive business growth through partnerships and strategic agreements to increase market penetration, user acquisition, revenue, and other relevant metrics.
- Grow market position and drive profitability across the entire product portfolio - including registration, deposit, and develop new business opportunities across different channels and maintain long-term relationships with clients.
- Create and execute localized strategies to aid in the adoption of a crypto-based ecosystem
- Increase operational efficiency throughout the business development organization.
- Cross-functional collaboration with internal stakeholders across different teams and geographies.
What we are looking for
- Institutional Key customers/VIP client resources are required.
- 1-3 years experience in sales and client services functions with an international financial background in banking, investments, etc.
- Prior experience in the crypto industry preferred
- Client portfolio including high-frequency trading firms, family offices, asset managers, etc
- Effective communicator, and able to represent gate.io to external stakeholders and liaise with internal teams such as legal, compliance, AML, etc.
- Demonstrated track record of delivering growth metrics, such as web traffic, leads, client conversations, and revenue generation.
- Proactiveness and minimum supervision are needed, as ownership of responsibilities and a task-oriented mindset are a must in a remote set-up
- We are
- A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world.
- Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values.
- Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency.
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