Intermediate Billing Specialist - Software Solutions

Putting people first, every day
 

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is looking for an Intermediate Billing Specialist to support billing operations for Software Solutions. 

Duties include the following: 

• Provide pre-sales software pricing support to both internal and external stakeholders while providing excellent customer service 

• Process and tracking orders, client invoicing, revenue recognition and reconciliations while working closely with other billing team members to ensure accuracy 

• Contribute and support to forecasting sales reports and general reporting needs

• Develop tools, processes and research information necessary to evolve software operations 

• Prepare documents, and report implementation status to engagement managers including monthly reporting on key winnings, losses, issues, barriers to success and activities executed 

• Additional administrative support and participation in special projects as required 

How do we define success for your role? 

• You have an above average “attention to detail” eye on all you do and take pride in delivering accurate and timely work with consistency to both internal and external stakeholders

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration 

• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, with the ability to consistently delivering high quality work 

• You identify, recommend and help execute improvements that lead to effective service delivery to your clients 

• You share in an inclusive and engaging work environment that develops, retains & attracts talent 

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace 

• You demonstrate the ability grow your expertise through continual learning and professional development

Your experience and education 

• You have completed a college or undergraduate degree

• You have 2+ years of experience supporting subscription/reoccurring billing operations as an administrator or have held a similar role

• You are passionate about cloud software technology and have a willingness to learn new technologies 

• You have meticulous attention to detail and provide great quality of work

• You have practical knowledge of professional, effective telephone techniques and customer care 

• You have excellent written and verbal communication skills 

• You have strong problem solving skills 

• You enjoy improving and taking ownership of processes 

• You have an excellent working knowledge of Microsoft Office computer programs (Word, Excel, and Outlook)

• You are able to prioritize with the flexibility to manage multiple tasks and variable workload 

The following are considered an asset: 

• Experience in a business or finance operations role

• Experience or willingness to learn Microsoft on premise-based licensing programs (Dynamics, SQL Server, Windows) and software vendors such as eOne Integrated Business Solutions, Insightsoftware, Key2Act, Rockton Software, etc.

• You have experience supporting on-prem Annual Enhancement Renewals for perpetual software 

Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. 

Our firm is committed to providing an environment where you can be successful in the following ways: 

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. 

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. 

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

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More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.