At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Internal Sales Support? Globe Life is looking for an Internal Sales Support to join the team!
In this role, you will be responsible for serving as a liaison between the service team, sales team, and broker partners to drive revenue growth and strengthen long-term partnerships. You will manage internal processes related to prospecting, quoting, proposal activities, and enrollment cycles to ensure seamless broker experiences. Additionally, you will oversee the Globe Life Group Benefits licensing and appointments process, maintaining workflows across internal teams, producers, Globe Life, and Third-Party Administrators (TPAs).
This is a remote / work-from-home position.
What You Will Do:
Sales Activity Support
- Work in conjunction with the Regional Sales Director to keep pipeline reporting up to date and ensure opportunities are closed successfully.
- Provide responses to product inquiries, follow up on pending proposals, group applications, and fulfill requests for marketing material and sales literature.
- Make outbound calls to prospective brokers to arrange meetings and expand territory engagement.
- Participate in training with brokers, groups, and employees to promote a successful sales cycle from proposal through open enrollment.
- Become a subject matter expert on Globe Life Group Benefits (GLGB) product offerings and co-marketed products.
- Gather the information needed to drive successful renewals with changes, including:
- Establishing active communication and engagement with other departments to facilitate renewal changes
- Collaborating with underwriting to provide proposals for requested plan changes and/or new product offerings
- Providing updated employee enrollment guides and related materials
- Serve as the central point of contact for all formal RFP activities, including:
- Analyzing RFP requirements and providing responses in collaboration with Regional Sales Directors
- Coordinating with internal teams to gather specialized information
- Ensuring all components are compiled and ready for submission prior to established deadlines
- Maintain a comprehensive RFP response library to streamline future response processes and implement tracking systems to monitor RFP progress, deadlines, and completion status across multiple opportunities.
- May include some travel (<10%) to assist with open enrollment meetings for certain premier accounts.
Licensing and Appointment Support
- Coordinate with the sales team to ensure compliance, processing, service, and reporting standards for producer licensing and appointments.
- Collaborate with Third-Party Administrators (TPAs), the Sales Team, and Vendor Partners to ensure successful onboarding of all producers.
- Monitor the group mailbox and process within Salesforce to track and record all appointment processes.
What You Can Bring:
- Bachelor's degree in marketing, business administration, or a related field, or an equivalent combination of education and experience.
- 2+ years of related experience in insurance, benefits administration, or client services; prior experience in group insurance processing appointments and working with producers is strongly preferred.
- Prior experience using a CRM tool is required; Salesforce/Tableau is strongly preferred.
- Working knowledge of the supplemental health market and key aspects of selling new business, including case enrollment guides, marketing, proposals, and RFPs.
- Understanding of Third-Party Administrators (TPAs) and group benefits administration is preferred.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Strong task and time management skills with the ability to prioritize and organize work effectively in a fast-paced environment with tight deadlines.
- Excellent verbal and written communication skills with strong attention to detail and data entry accuracy.
- Collaborative team player with a positive attitude and demonstrated ability to support sales teams and broker needs.
- Demonstrated ability to foster multi-disciplinary team collaboration.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
