IT Senior Analyst, Business

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

HERE'S HOW YOU'LL CONTRIBUTE:

• Act as a key stakeholder and team member that plays a critical role in delivering successful projects;
• Create clear and comprehensive feature lists/product backlogs, comprised of functional and non-functional requirements;
• Collaborate with the Product Owner and Scrum Master to prioritize scope and create release plans for the year;
• Translate business requirements into technical specifications to support development and integration teams
• Document and support API and system integration requirements, including working with external partners and validating integrations using tools such as Postman
• Develop process and system models using standard diagramming techniques such as UML, BPMN, or similar frameworks
• Analyze system data and validate requirements through the use of SQL queries and data analysis techniques
• Collaborate within Agile, technology‑driven environments using tools such as Azure DevOps and cloud platforms (e.g., Azure)
• Prepare high quality requirements deliverables (i.e. User Stories, Sprint Planner, Data Mapping/Elements, UI Mock-ups/Wireframes, Process Flow Diagrams, etc.);
• Lead and facilitate the review of the features/User Stories, and estimate associated BA work effort;
• Participate in the distribution of features/User Stories into iterations/sprints;
• Control changes to scope/requirements by assessing business value and priority;
• Facilitate informative visual demonstrations of the delivered business value to project stakeholders at the end of each iteration/sprint
• Create clear, unambiguous and testable acceptance criteria for each requirement;
• Engage business partners to participate in User Acceptance Testing and acquire UAT/sprint sign-offs;
• Create comprehensive training plans, materials and communications prior to Production deployments;
• Train end users and/or support personnel;
• Participate in various scrum ceremonies (i.e. Sprint Planning, Backlog Reviews, Stand-ups, Sprint Reviews, Sprint Retrospectives, etc.)

HERE'S WHAT YOU'LL BRING:

• Relevant post-secondary education
• Minimum of 5 years of experience in the business analysis discipline
• Real estate, insurance and/or financial industry knowledge
• In-depth understanding and experience with agile software methodologies, such as Scrum, Kanban, etc.
• Proficiency in MS Office suite (Word, Excel, Visio, PowerPoint)
• Familiarity with interface design and wireframe tools, such as Axure, Figma, etc.
• Strong communication and interpersonal skills, with the ability to work effectively with both business and IT stakeholders, as well as onshore/offshore teams
• Stellar customer services skills
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Proven ability to support multiple projects/streams simultaneously
• Demonstrated experience leading a team of Business Analysts on a large project, managing the team’s workload distribution, providing feedback on deliverables and ensuring BA timelines are met

We offer a competitive compensation & employee benefits plan as well as an RRSP/Profit Sharing program.
We thank all applicants for their interest; however only those individuals selected for an interview will be contacted.
Thank you for choosing FCT!
FCT is an Equal Opportunity employer

Total Direct Compensation:

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.