IT Systems Engineer

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.  

 At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest. 

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees. 

Together, we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex. 

We’re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received: 

Best Places to Work 

2026, 2025, 2024, 2023 - Presented by BuiltIn 

WealthTech of the Year 

2025 - Presented by US FinTech Awards 

The World’s Top 250 Fintech Companies 

2024 - Presented by CNBC 

ABOUT THIS ROLE

IT Systems Engineer
As an IT Systems Engineer at our company, you will be a supportive member of the Apex Silver business unit, assisting with the implementation, maintenance, and basic troubleshooting of the IT infrastructure and batch operations that support our organization’s goals. The ideal candidate will have a foundational understanding of both cloud system administration and software systems, and an eagerness to learn about network management and data architecture. Your contributions will help maintain infrastructure performance, support system security, support application development, and learn to provide solutions that align with business needs. This is a learning and growth-oriented role that requires basic technical skills, an analytical mindset, and a proactive approach to learning.
Key Responsibilities:

• System Support and Analysis: Assist in reviewing system logs and identifying potential basic issues within hosted environments on Amazon Web Services and Google Cloud Platform, under supervision.
• Implementation and Maintenance: Support the implementation of new and existing products and assist with upgrades to existing client implementations. Help maintain IT infrastructure to ensure optimal performance.
• Troubleshooting and Support: Provide basic support across the organization. Troubleshoot common issues that arise in everyday operations, ensuring minimal downtime, addressing everyday needs of the business, and learning business continuity procedures.
• Security and Compliance: Assist in implementing security solutions to protect systems from basic cyber threats. Learn about infrastructure compliance with applicable regulations and standards.
• Project Support and Collaboration: Participate in both IT and application projects, assisting senior team members and learning to collaborate with cross-functional teams.
• Documentation: Assist in creating and updating documentation for system deployments, changes, and upgrades; maintain operational, configuration, and other procedural documentation as required.
• Capacity Planning: Learn about capacity planning and assist in gathering data for performance enhancement.

Education and Experience:

• Associate’s or Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
• 0-2 years of experience in IT support, systems administration, or a similar entry-level role.
• A demonstrated interest in IT infrastructure and systems.

Preferred Qualifications:

• Relevant certifications in cloud technology.
• Familiarity with cloud concepts (AWS, Azure, Google Cloud Platform).

Knowledge, Skills, and Abilities:

• Technical Aptitude: Basic knowledge of operating systems such as Linux or Windows, and an understanding of server concepts.
• Networking Fundamentals: Basic understanding of network hardware, protocols, and security; familiarity with TCP/IP concepts.
• Problem-Solving: Developing analytical and problem-solving skills with the ability to approach issues logically.
• Communication: Good communication and interpersonal skills, with the ability to clearly convey technical information.
• Teamwork: Ability to work effectively in a team environment and willingness to learn from others.
• Adaptability: Eagerness to adapt to new technologies and integrate them into existing systems.

Work Environment:

• This job operates on a hybrid schedule with in-office presence as required.
• This job may require occasional travel.

#IT#associate#full-time#LI-MJ1#APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.