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General Motors

JR-202425455 District Manager Aftersales - Vancouver

Posted 3 Days Ago
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Remote
Hiring Remotely in British Columbia, BC
Mid level
Remote
Hiring Remotely in British Columbia, BC
Mid level
As a District Service Manager at GM, you will serve as a liaison between GM Canada and dealerships across Canada. You'll develop business plans to achieve warranty objectives, ensure compliance with service policies, collaborate with dealers to enhance service experiences, and support corporate audit processes. This role involves working independently and engaging with leadership and dealers to grow the business.
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Description
***Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.***There's never been a more exciting time to work for General Motors.To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.Why Work for UsOur culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. We are proud to support our employees' volunteer interests and make it a priority to join together in efforts that give back to our communities. In this role, you will develop professionally and gain firsthand knowledge of the Customer Care & Aftersales. You will also have direct interaction with leadership, learn from experienced professionals in the industry and have the ability to positively impact the customer experience, bringing value to them & to General Motors.At GM you have a futureWe'll give you the tools to succeed, the freedom to explore and a collaborative environment to grow in - both professionally and personally. It's time to do the best work of your career. Are you ready to take on the challenge?Key Responsibilities of a District Service Manager:Serve as a key liaison between GM Canada and dealerships across CanadaDevelop and execute a business plan to achieve district Warranty Waste ObjectivesEnsure dealers follow Service Policy & ProceduresCollaborate with Dealers to help them provide outstanding service experiences to customersHelp dealers put processes in place that ensures all vehicles are safely deliveredSupport corporate audit process, including participation in closing meetings and implement corrective action to address opportunitiesEnsure Minimum Training Standards are met by all DealersCollaborate with Senior GM of Canada Leadership and Dealer Operators, Fixed Operations Managers, and Front-line Dealership Staff to positively grow the business
Additional Description
Required skills and Experience for this role:3 years of relevant work experience (District Sales Manager experience preferred)Unrestricted mobility and ability to relocate anywhere within CanadaExcellent communication, interpersonal and leadership skillsOutstanding analytical abilities combined with great decision-making skillsAbility to work independently and in cross-functional team environmentsValid Driver's LicenseWillingness to travelThis role will be located in Vancouver area, BCEducation and Training:Post-Secondary Education preferred
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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