Own P&L and client relationships for large accounts. Drive revenue growth via new, renewal and expansion opportunities. Create account plans, govern delivery, ensure project profitability and customer satisfaction. Coordinate pre-sales, delivery, finance and technical teams; lead proposals and presentations; manage portfolio performance and mentor teams to remove constraints.
Responsibilities:
- Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client.
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
- Own P&L responsibility for a fortune 100 customers
- Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities.
- Manage the portfolio of projects and guide the delivery team to ensure successful execution for the respective accounts.
- Take ownership to grow revenue at existing key accounts and mine new accounts and customers.
- Interact with Pre Sales, Solution Managers, Delivery Managers and Technical Architects to get the work done.
- Take ownership on key metrics such as Project Profitability and Revenue growth.
- Bottom line accountability for Governance and Customer Satisfaction in Project interactions
- Review the performance metrics of the account with the delivery, operations and finance teams on a regular basis.
- Maintain the customer satisfaction score on an average of 4.0 & above and overall portfolio of projects carried out to be over 500K-1 million in revenue per month. project execution
- Initiate and deliver projects in conjunction with dedicated DMs or shared DMs.
- Fair evaluation of the team and eliminating constraints towards success
Required Qualifications:
- A minimum of 8 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
- Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
- Strong experience with the global service delivery model
- Bachelor’s Degree OR equivalent combination of education, training, and experience.
- Strong sales/relationship management/account management experience.
- Track record of interacting and building relationship with C-level client contacts
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication and presentation skills
- Wide variety of IT and business consulting engagement experience
Compensation, Benefits and Duration
Minimum Compensation: USD ,000
Maximum Compensation: USD ,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
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