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Junior CRM & Business Development Associate
KreaMedica Inc. is a Montreal-based company that develops novel medications on behalf of international biotech and pharma partners (https://kreamedica.com). We use a functional outsourcing business model and work with U.S.-based and Canadian CROs and CDMOs. Via KreaConnect, we bring the Airbnb business model to biotech: a simple tool to engage seasoned industry veterans to provide regulatory, toxicology, CMC, or other drug development-related expertise.
We are seeking a highly organized, digitally fluent junior professional to support our business development and CRM operations. This role is ideal for a scientifically trained individual interested in transitioning into biotechnology business development, strategic partnerships, and life sciences networking.
This role is ideal for a scientifically trained individual who is computer literate, comfortable with modern software tools, and interested in transitioning into biotechnology, commercial operations, and AI-enabled workflows.
The successful candidate will help maintain and optimize our HubSpot CRM system, support outreach to historical and prospective contacts, assist with conference follow-up activities, and contribute to relationship-building efforts across the biotech ecosystem.
KEY RESPONSIBILITIES:
CRM Management & Commercial Operations
- Maintain, organize, clean, and enrich the HubSpot CRM database
- Update contacts, companies, LinkedIn interactions, and CRM activities
- Identify duplicate, incomplete, or outdated records and recommend improvements to CRM data quality.
- Prepare segmented contact lists for outreach, conference follow-up, and targeted business development campaigns.
- Assist with preparation of marketing and networking materials
- Generate simple CRM and pipeline activity reports
Business Development Support
- Reconnect with historical contacts and inactive leads in a thoughtful, professional manner.
- Support business development by coordinating conference invitations
- Support business development follow-up after conferences and networking events
- Schedule introductory meetings for senior business development personnel
- Conduct basic research on biotech companies, CROs, CDMOs, and potential partners
- Support relationship management activities with consultants and strategic partners
AI-Enabled Research & Workflow Support
- Use AI-enabled productivity tools such as ChatGPT, Claude, and related platforms to support research, drafting, summarization, CRM note organization, and outreach preparation.
- Explore practical uses of AI agents, automation platforms, and no-code tools to improve repeatable business development workflows.
- Apply sound judgment, maintain confidentiality, and exercise quality control when using AI-assisted tools.
- Continuously learn new digital tools and suggest practical improvements to CRM and business development processes.
Travel Planning & Itineraries
- Organize and coordinate meetings, conferences, and events.
- Manage travel expenses and reconcile receipts in a timely manner
- Compile and file all travel and other expense reports.
QUALIFICATIONS, QUALITIES AND EXPERIENCE:
- Strong computer literacy and confidence in working with digital tools, cloud-based platforms, online research, and structured data.
- Strong working proficiency with Microsoft Excel and Word is essential, including clean formatting, contact lists, tables, sorting, filtering, basic formulas, and preparation of professional documents.
- Experience with CRM platforms is required; HubSpot experience is strongly preferred.
- Dedicated and meticulous, with strong interpersonal and organizational skills.
- BSc or MSc in life sciences, biotechnology, pharmacology, biochemistry, or a related discipline
- Excellent written and verbal communication skills in English; French language skills are considered an asset
- Comfortable interacting with senior professionals in the biotech industry.
- Strong organizational and follow-up skills.
- Experience with HubSpot, LinkedIn, or other CRM platforms is preferred.
- Interest in biotechnology business development and strategic partnerships.
WHAT WE OFFER:
- Hybrid work
- Health, dental and life insurance
- RRSP matching program (up to 5%)
- Social activities
- Summer Fridays
- A great work environment
