Key Account Manager (12 Month Contract)

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Key Account Manager plays a critical role in driving Canada's retailer growth. This role is responsible for creating, executing, and driving retail sales plans while optimizing revenue, profitability, and market share across assigned retail partners.
With responsibility for forecasting, inventory management, promotional execution, and assortment planning, the Key Account Manager collaborates closely with Sales Operations, Strategic Sales, Marketing, Finance, Category Management, and Supply Chain teams to maintain operational excellence while enabling strategic growth.
Regular in-office time in Mississauga will be required.
Key Responsibilities
Business Ownership

• Develop and execute comprehensive account strategies to drive sales growth, improve customer experience, and influence strategic decisions across assigned Canadian retail partners.
• Create and execute annual and quarterly retail sales plans aligned with overall Canadian business objectives.
• Establish and monitor key performance indicators (KPIs) to measure success and drive continuous improvement with an obsession for winning.
• Identify new market opportunities, competitive trends, and category insights to ensure SharkNinja remains ahead of the competition.
• Partner with Sales Operations to ensure optimal stock positions, inventory health, and accurate forecasting.

Account Management

• Own delivery of weekly, monthly, quarterly, and annual revenue and profit forecasts, developing action plans to meet or exceed targets.
• Lead forecasting across categories to achieve sales, profit, and inventory goals.
• Monitor account performance and collaborate with cross-functional teams to identify opportunities and mitigate risks.
• Build compelling customer presentations, line reviews, and business updates supported by data-driven insights.
• Work closely with Finance to manage promotional budgets, conducting GM and ROI analysis to ensure effective investments.
• Participate in financial and business planning meetings to ensure alignment with the broader Canada commercial strategy.
• Maintain strong relationships with retail partners while ensuring flawless operational execution.

Sales Forecasting, Promotional Performance & Inventory Management

• Partner with Strategic Sales and Sales Operations teams on forecasting, inventory planning, and supply chain alignment.
• Input forecasts and confirmed promotional plans into SFO, ensuring accurate pricing, product information, and planning inputs.
• Track promotional performance and adjust plans based on POS data and sell-through insights.
• Monitor inventory levels, order tracking, and modular transitions to support successful launches and promotions.
• Proactively identify risks and relentlessly pursue opportunities to accelerate growth and outperform plan.
• Develop a deep understanding of SharkNinja's product portfolio, consumers, and competitive landscape to inform strategy and execution.

Data Analysis & Reporting

• Partner with Sales Analytics to analyze POS data, shipment trends, promotional results, and market insights.
• Prepare regular performance reports and updates on retailer performance for internal leadership.
• Use data-driven insights to inform strategy adjustments, promotional planning, and assortment decisions.
• Track competitive activity including pricing, launches, and promotional strategies.

Attributes & Skills

• 3+ years of experience in account management, sales, or promotional management within a consumer goods or retail environment.
• Bachelor's degree in Business or a related field, or equivalent experience.
• Strong analytical mindset with experience tracking KPIs, consumer data, and identifying growth opportunities.
• Proven experience managing budgets, forecasting, and promotional investments.
• Ability to collaborate cross-functionally and lead initiatives across multiple teams, embodying "Winning Is a Team Sport."
• Strong proficiency with Excel, PowerPoint, and data analysis tools.
• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
• Excellent communication, project management, and organizational skills.
• Creative problem-solving abilities and a "find a way to win" mindset.
• Sees change as an opportunity and embraces progress over perfection.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, RRSP retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, free clinical mental health support, EAP, tuition reimbursement, wellness reimbursement, product discounts, referral bonus program, and more.
Pay Range
$82,500-$132,500 CAD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]