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Intact (intactfc.com)

Manager, Commercial Lines

Posted Yesterday
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Calgary, AB
Mid level
Calgary, AB
Mid level
The Manager of Commercial Lines oversees the Commercial Lines underwriting department, leading and developing a high-performing team, enhancing relationships with Brokers, and managing risk pricing and selection. This includes conducting staff evaluations, optimizing processes, and collaborating with other managers to drive the business's growth in Southern Alberta.
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Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're excited to announce an incredible opportunity to join our dynamic team as a Manager of Commercial Lines!

As a Manager of Commercial Lines, you will play a pivotal role in shaping the strategy and overseeing the management of our Commercial Lines underwriting department. Your leadership will be instrumental in fostering a high-performing team, driving engagement, and setting an exemplary standard for others to follow. In addition, you will cultivate and enhance relationships with our Brokers, maintaining a strong customer-centric approach while providing insightful solutions. Reporting directly to the Commercial Lines Director, you will significantly influence the development and growth of our Commercial Lines business in the Southern Alberta region.

This is a permanent role requiring a minimum of 3 days a week in our Calgary office and travel may be required.

Key Responsibilities:

  • Provide effective leadership by keeping your team informed about changes and results, and by sharing responsibility for overall performance, productivity, and engagement.

  • Develop and execute leadership strategies, optimize organizational structure, and spearhead process/technology improvements.

  • Build and maintain strong working relationships with Brokers through product presentations, visits, and addressing issues related to risk pricing, selection, and retention.

  • Conduct staff performance evaluations, prepare formal Performance Reviews, and perform quality assessments to support staff development.

  • Oversee staff training and development, set and monitor team goals and objectives, and manage systems such as CL Contact, Halcion, and CLPSS.

  • Collaborate with other underwriting managers, corporate underwriting, and claims management on technical and administrative matters.

  • Assist in preparing production reports and undertake other management responsibilities as delegated.

What You Bring to the Table:

  • A minimum of 3 years of management experience and proven ability to build, lead and develop a successful team

  • Commercial P&C Underwriting experience working on a variety of commercial risks.

  • A strong track record of fostering broker relationships and profitable business writing

  • Leading a team by consistently developing and mentoring Commercial Underwriters.

  • Exceptional relationship management skills, including collaboration, communication, influencing, and negotiating abilities.

  • Strong change management mindset with positive communication skills.

  • Demonstrate our Leadership Success Factors on a daily basis.

  • CIP or FCIP designation preferred.

LI-Hybrid

This position closed Monday March 24th at 11:59pm mst

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.


Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Top Skills

Cl Contact
Clpss
Halcion

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