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Ecobee

Manager, Product Management (Digital)

Job Posted 5 Days Ago Posted 5 Days Ago
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Remote
Hiring Remotely in Canada
Mid level
Remote
Hiring Remotely in Canada
Mid level
The role involves leading a team of product managers, developing strategies and roadmaps for ecobee.com, and enhancing customer experiences using data-driven insights.
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Hi, we are ecobee. 

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution. 

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do: 

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.  

Join our extraordinary team. 

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

This role is open to being 100% remote within Canada while our home office is located in Toronto, Ontario. You may be required to travel to Toronto once per quarter for team and/or company events.

Who’ll You Be Joining: 

You’ll be joining the Digital team, reporting to the Sr. Director, Digital. We’re a tight-knit team of product managers, UX designers, copywriters, software engineers and QA, who collaborate to deliver best-in-class user experiences on ecobee.com. We are continuously striving to ensure ecobee.com best represents our brand, drives product sales, and supports customers with intuitive and frictionless experiences. We pride ourselves on being an action-oriented, highly collaborative team of smart and curious people.

How You’ll Make an Impact: 

  • Lead, develop and coach a passionate and diverse team of Product Managers
  • Create an environment that fosters creativity, builds trust, and keeps the team highly engaged and proud of the work they’re doing
  • Collaborate with team to develop long-term strategy and quarterly product roadmap for ecobee.com in collaboration with marketing, business development, product, customer service, finance, and operations
  • Be a champion for customers. Leverage data and consumer insights to identify and ship opportunities that improve the customer experience, and drive revenue growth on ecobee.com· Identify and action opportunities that improve engagement and drive operational efficiency within team
  • Coach and support Product Managers to plan out sprints with prioritized product backlogs and well-defined user stories
  • Use agile product management methods to facilitate daily stand-ups, backlog grooming, sprint planning, and retrospectives
  • Build culture of agile continuous improvement within team. Support Product Managers to ship frequently, A/B test, and run experiments that enable us to learn, iterate, and continuously improve on experiences

What You’ll Bring to the Table:  

  •  You are an exceptional leader, and have a passion for coaching and developing talent
  • Solid track record of product management experience, preferably in the eComm space
  •  You have experience working within agile delivery teams, or leading team members who work in agile
  •  Strong business acumen and analytical skills. You are comfortable deriving insights from data, and can put together business cases to assess the financial benefit of new opportunities.
  • Technical experience, with the ability to demonstrate the importance and impact of technical work to non-technical audiences
  • You have proven experience fostering strong relationships with cross-functional teams. You can effectively guide PMs to communicate and negotiate with other cross-functional members.
  • You have excellent communication, presentation, interpersonal, and negotiation skills for a broad range of audiences, including executive leadership.
  •  Understanding of web development best practices and technologies such as content management systems, delivery networks, and accessibility requirements.
  • Sales management experience is an asset, including budgeting, forecasting, and reporting.
  •  Understanding and experience managing Shopify webstores is considered an asset.
  • You are energetic, curious, and a self-starter

Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:   

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.  

Interview Process (4 stages):  

  • A 30-minute phone call with a member of Talent Acquisition  
  • A 60 minute virtual interview with the Hiring Manager and member of the team focused on evaluating product management fundamentals and product intuition.
  • A 60 minute virtual interview with a cross-functional group of ecopeeps - this discussion will assess your collaboration style, conflict resolution, and resourcefulness.
  • The final interview will be a 2 part 60 minute case study interview with leadership and a group of ecopeeps.

With ecobee, you’ll have the opportunity to: 

  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.  
  • Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts. 
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget. 
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off). 
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls. 
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.  

Are you interested? Let's make it work. 

Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.

We’re committed to inclusion and accommodation. 

ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.

We’re up to incredible things. Come and be part of them. 

Discover our products and services and learn more about who we are.  

Ready to join ecobee? View current openings. 

Please note, ecobee does not accept unsolicited resumes.  

Top Skills

Agile
Analytics
Content Management Systems
Ecommerce
Shopify

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