Marketing & Communications Coordinator

About Showpass

At Showpass, we're redefining how people experience live events. From music festivals to sports arenas, we create seamless, unforgettable moments that bring people together.

We're a company built on experiences, not just for our customers, but for our team. We move fast, think big, and empower our people to make decisions. Here, you'll have the support to grow, and the opportunity to make a real impact.

Title: Marketing & Communications Coordinator

Location: Calgary, AB

Role Overview: Have you ever asked yourself what you wanted to be when you grew up and you're still figuring it out? We get it; sometimes we are too! If you love playing with words, creating designs, and also enjoy a good-looking project plan with a beautiful workback schedule, then our Marketing & Communications Coordinator role might be exactly what you're searching for.

You'll be the execution engine for our marketing team, jumping between event support, client partnerships, content creation, design, and day-to-day project work. One day you're at an event capturing content, the next you're designing a sales deck or writing a blog post. You’ll play a role in every marketing effort we bring to life.

What makes you a fit: You're a self-learner who embodies our "Grow Relentlessly" value. You're resourceful, organized, and tech-savvy with strong critical thinking skills. You leverage AI as your co-pilot to work smarter and faster, but you never lose sight of the brand's personality, authenticity, or your own creative spark. 

What You’ll Do:

Social Media Management & Content Creation

• Work with Marketing & Communications Manager to execute on Showpass social media strategy
• Manage, run, create and optimize content for all Showpass social media platforms (Facebook, Twitter, LinkedIn, TikTok, Instagram, etc.)
• Develop short-form videos: IG Reels, Stories, TikTok content
• Monitor, respond to, and engage with community interactions and comments
  

Email Marketing & Community Engagement

• Develop and manage customer newsletters and email campaigns to help elevate things to do on Showpass, driving ticket sales
• Oversee Google reviews, capture fan experiences, stories, and testimonials
• Media monitoring and tracking
  

Event Support & Content Capture

• Attend Showpass partner events to capture photos and videos for future marketing use
• Plan and create content to support marketing campaigns tied to events
• Assist with in-person marketing promotions and team events
• Represent Showpass at local activations and community events
  

Web & Design

• Assist with Webflow updates, landing pages
• Create sale assets, promotional materials, graphics for emails, social, and promotional materials (Canva/Adobe Suite)
• Create marketing materials that are as effective as they are beautiful and build brand consistency so that every touchpoint is unmistakably Showpass
• Help design impactful campaigns related to events, sponsorships, and sales initiatives
  

Client & Sponsorship Support

• Manage sponsorship fulfillment and deliverables
• Coordinate client communications and partnership activities
• Support campaign activation and marketing communications
• Coordinate promotional items and vendor relationships
  

Project Coordination & Operations

• Support all marketing team initiatives and campaigns
• Manage marketing calendar and scheduling
• Track and report on campaign performance
• Assist with marketing automation and CRM data entry

What You Bring:

• 1-3 years in marketing, communications, social media management, or related role
• Social media expertise with proven experience managing multiple platforms and creating engaging content
• Comfortable writing, designing, filming, and editing content (video and photo)
• Ability to write compelling copy for marketing materials, campaigns, and communications that is on-brand, error-free, and impactful
• Strong organizational and project management skills
• Design skills (Canva minimum, Adobe Creative Suite preferred)
• Excellent written and verbal communication skills
• Experience with the following tools:
  • Social media management platforms (Hootsuite, Later, or similar)
  • Email marketing platforms (Dotdigital, HubSpot, Mailchimp, or similar)
  • Website CMS (WordPress, Webflow, or similar)
  • Basic video editing and content creation tools (Capcut etc.)
• Comfortable using AI tools (Claude, ChatGPT, etc.) to scale content creation and work more efficiently
• Ability to translate ambiguous problems into defined action plans with measurable outcomes
• Self-learner who takes initiative and seeks growth opportunities
• Ability to juggle multiple projects with competing deadlines
• Availability for evening and weekend work/event on-sites as required
• Occasional travel may be required
  

Bonus Points:

• Event tech or live events industry experience 
• Advanced video editing skills (Premiere Pro, Final Cut Pro)
• Photography skills with equipment
• Experience creating content at live events
• Understanding of SEO best practices
• Bilingual (English/French)
  

Why Join Showpass:

We’re not just another ticketing company - we’re building the next generation of event tech. In addition, you’ll get some amazing benefits: 

• Competitive compensation and performance bonus
• Employee Stock Option Plan 
• Unlimited PTO
• Daily breakfast & lunch from our in-house Chef
• Comprehensive benefits plan (incl. generous health & wellness spending account)
• Annual Learning & Development allowance & monthly “Curiosity Talks”
• Quarterly team bonding & annual hackathon
• Insider Pass event credits to experience the live events we power
• Dog-friendly office environment
  

Showpass is committed to employment equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals. We thank all interested applicants; however, only qualified applicants selected for an interview will be contacted.