Marketing & Communications Lead (Temporary Contract)

About Closer To Home Community Services

About Us: Closer to Home Community Services (CTH) is a non-profit organization located in Alberta since 1995. CTH provides a wide range of services designed to meet the unique needs of children, youth and families. Be a part of an innovative team that envisions a world where “every child is thriving within supportive family and community relationships”. Join in our mission to facilitate growth and belonging in communities of meaningful relationships and where our integrity is grounded in evidence-based practice authentically informed by, and connected to, diverse cultural wisdom. Together, we will journey with children and families to uncover strength, hope and healing, creating new possibilities for a brighter future.

CTH is committed to diversity, equity, inclusion and belonging for all; including different cultural backgrounds, spiritual beliefs, and sexual and gender diversities. We strive to be an employer of choice with a focus on wellness and connection.

Company benefits include:

• Disability, Life and AD&D Insurance
• Extended Health & Dental Coverage 
• Additional Health Spending Account
• Employee Assistance Program
• Wellness Days
• RRSP Matching 
• Company Events 
• Training and Professional Development

About the Position: 

As the Marketing and Communications Lead, you will be responsible for the planning and executing of Closer to Home’s internal and external communication. This role generates original and engaging multimedia content for various platforms to support Closer to Home’s storytelling, which showcases impact, uplifts community voices, and drives engagement and brand awareness. This is a temporary full-time 16-month contract role with potential for permanent employment following the end of the contract. 

Responsibilities:

Strategy, Branding & Design

• Develop, monitor, and evaluate communications strategies and campaigns.  
• Provide brand and social media guidance to ensure agency-wide consistency across written documents (including Reports to Community, impact reports, donor proposals, recognition items, flyers, brochures, advertisements, training tools, and branded print materials).  
• Maintain and design printed content, such as brochures, newsletters, business cards, and annual reports.  
• Develop relationships across the agency leadership to ensure messaging is aligned between departments and programs.

• Maintain and regularly update website content, working with the webmaster on technical improvements.  
• Coordinate and advise with leadership as CTH moves to a new website platform
• Ensure all social media platforms are current and populated with engaging posts.  
• Track and analyze engagement across digital platforms, using analytics to drive content improvements.  

• Capture and organize event photography, and manage digital image archives.  
• Support fund development by contributing to materials and donor-facing content.  
• Encourage frontline staff to share client stories for public engagement, and collect/file these stories.  

• Build and maintain relationships with media contacts, maintain the media database, monitor media coverage, and provide regular reporting.  
• Write and distribute media materials, including press releases, backgrounders, fact sheets, and speeches.  
• Coordinate media engagement for agency events and key initiatives.  

Qualifications:

• Bachelor’s Degree in Communications, Journalism, Public Relations, or a related field
• Minimum of 3 years of experience in communications, media, or public relations
• Proficient in Microsoft Office, social media platforms, content management systems, analytics tools
• Strong writing and editing skills; familiarity with Canadian Press Style is an asset
• Experience producing content for print, digital, and multimedia platforms
• Self-starter; able to work with minimal guidance while collaborating with various departments and stakeholders
• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• High level of professionalism, discretion, and integrity
• Organized, adaptable, and able to manage multiple deadlines under pressure
• Comfortable working independently and collaboratively in a team environment
• A clear Police Information Check and an Intervention Record Check are required prior to commencement and as requested
• This position requires the use of a personal vehicle for work-related purposes. Candidates must show proof of a class 5 Alberta driver's license, a personal vehicle, and a clean 3-year drivers abstract. Candidates must also agree to maintain $2 million liability insurance on their personal vehicle, and consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements. Mileage will be reimbursed in alignment with the CRA guidelines and CTH policy
• Evening and weekend availability as needed

Required Competencies:

Administration positions at Closer to Home Community Services require 5 competencies: Optimizes Work Process, Interpersonal Savvy, Action Oriented, Self Development and Tech Savvy in addition to the CTH Price of Admission Competencies: Instills Trust, Person Focus, Communicates Effectively, Situational Adaptability and Ensures Accountability.

Closing Date: Until suitable candidate is found 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

For more information on our organization, please visit our website at www.closertohome.com.

In the spirit of respect, reciprocity and truth, we honour and acknowledge that we are gathered on the ancestral lands of the Siksikaitsitapi (Blackfoot Confederacy), which is comprised of the Siksika, Kainai, Piikani and Amskapi Piikani Nations, and the shared territories of the Tsuut’ina Nation and Iyarhe Nakoda Nations, all of whom are the original signatories of the Blackfoot Treaty #7 in Southern Alberta. We also recognize Mohkinstsis (Calgary) as a home to members of the Metis Settlements and communities within Alberta.