We are looking for an Marketing Operations & AI Automation Manager to play a crucial role in driving the transformation of Marketing Automation and Innovation. This IC role will report to Senior Manager, MarTech Solution and Innovation.
Position Overview:
We are seeking an Marketing Operations & AI Automation Manager to join our Marketing Operations team. You will focus on building and implementing AI agents for marketing workflows, administering our Marketo platform, supporting critical MarTech integrations, and providing campaign operations support across US time zones. This is a hands-on technical role that bridges AI engineering and marketing operations.
Key Responsibilities
Build and implement AI agents for marketing use cases, in partnership with cross functional marketing teams, to support end-to-end campaign lifecycle.
Develop, configure, and maintain Marketo programs, campaigns, workflows, and integrations; ensure platform health and performance optimization
Support critical MarTech tool integrations, including connecting Marketo with CRM, CMS, and third-party data platforms
Collaborate cross-functionally with Web, Digital, IT, and Field Marketing Management teams to translate business requirements into technical implementations
Maintain documentation and provide enablement/training of AI agent adoption, Marketo configurations, integrations.
Monitor, troubleshoot, and resolve technical issues with AI agents and Marketo platform; provide timely support to marketing teams.
Required Qualifications
1-2 years building, implementing, or deploying AI agents or intelligent automation systems
2-3 years of hands-on Marketo administration and configuration experience
Strong proficiency in at least one programming or scripting language (Python, JavaScript, Node.js, or similar)
Working knowledge of API integrations, REST, webhooks, and data synchronization
Experience with marketing automation platforms and MarTech ecosystems
Strong problem-solving and troubleshooting skills with attention to detail
Excellent communication skills and ability to work effectively in cross-functional teams
Compensation: This role has a market-competitive salary with an anticipated base compensation range of 110,000-140,000 USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location.
Benefits and Total Rewards:
Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:
• Medical, dental, and vision insurance
• Flexible work schedules and work-from-home opportunities where role permits
• Paid time off, including open time off in eligible markets and statutory leave in all markets
• Paid holidays in accordance with local practice
• Retirement savings programs, including 401(k) matching in the United States
• Employee Stock Purchase Program, where eligible
• Adoption assistance and fertility treatment support, where eligible
• Flexible spending accounts, where eligible
• Employee assistance program
• Tuition reimbursement, where eligible
• Life and disability insurance
Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.
Equal Employment Opportunity
Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.
Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.
Fair chance and background checks
Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.
Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.
Reasonable accommodation
Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially.
Use of artificial intelligence in hiring
Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email].
Data privacy
Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data.
About Extreme Networks
Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation.
Learn more at www.extremenetworks.com, or follow us on LinkedIn, X, and Facebook.
