About QuadReal Property Group
QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.
QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.
QuadReal: Excellence lives here.
www.quadreal.com
The Network Engineer will be responsible for designing, implementing, maintaining, and troubleshooting network systems to ensure efficient and secure communication within the organization. This role involves working with various networking technologies, including wired, wireless, and cloud-based solutions.
Reporting to the Manager, IT Network, the successful candidate will work as part of the IT Network team and collaborate closely with other cross-functional teams within the organization.
Responsibilities
Strategy & Planning
- Collaborate with network, cloud systems, cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality
- Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management systems.
- Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations
- Create detailed network plans and designs for network infrastructure keeping in mind QuadReal’s current size and future growth and ensuring the designs are scalable and secure
- Research and recommend network hardware/software that fits best for QuadReal’s business
- Participate in planning and implementation of robust security configurations on Firewalls and other perimeter hardware
- Research and implement ways to optimize network performance. This includes looking for automation opportunities and 3rd party partnerships
- Continuously manage and update documentation for network topologies, SOPs and policies ensuring compliance with industry standards and regulations
- Collaborate with cross-functional teams including property management operations team to understand the business needs and recommend network solutions that fits best
- Participate in planning, designing and maintaining the OT network infrastructure of QuadReal
Operational Management
- Monitor network incidents using network monitoring tools and other systems to maintain 99.9% uptime of our network
- Monitor and take ownership of network incidents using ticket management systems that requires further investigation and analysis.
- Configure, install and maintain network hardware such as a Router, Switch, Access Points, etc. in both the IT and OT space of QuadReal
- Configure, install and maintain security firewalls and other security systems to maintain and continuously improve QuadReal’s security posture in the IT and OT space of QuadReal
- Provide Level 3 network support and be an escalation contact by supporting the Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure
- Troubleshoot network incidents by identifying and diagnosing network problems. This involves analyzing the network performance, conducting tests and pinpointing the root cause of issues.
- Design, troubleshoot and maintain cloud-based firewalls in Azure, AWS, etc.
- Monitor and test network performance and provide network performance statistics and reports
- Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of network incidents and recommend and implement corrective hardware and software solutions. This may include travelling on-site to further resolve network issues.
- Plan, schedule and perform network improvements, upgrades and apply required security patches on network hardware and software
- Maintain an inventory of all network hardware and software in our asset management tools
- Liaise with and provide training and support to service desk staffs on network issues
- Participate in firewall policy reviews and recommend corrective actions to close any security gaps
- Adhere to security policies and change management process/procedures
- Provide on-call support to the business on a rotation basis
Experience and Qualifications
- College Diploma or University degree in the field of computer science or internetworking and 3+ years related work experience managing Enterprise-level networks.
- Experience with planning and designing enterprise network solutions for the cloud environment
- Experience with planning and designing network solution for IT and OT network infrastructure
- Strong knowledge of Azure network designing
- Strong knowledge of AWS network designing
- Strong knowledge of Dynamic Routing protocols and Switching concepts
- Strong knowledge of VPN concepts
- Hands-on network troubleshooting experience with networking concepts including but not limited to Static and Dynamic routing protocols, switching
- Hands-on management and troubleshooting experience with Firewalls
- Hands-on management and troubleshooting experience of Wireless Solutions
- Hands-on experience managing a multi-vendor network environment
- Strong knowledge of TCP/IP model and its concepts
- Working knowledge PC operating systems
- Valid drivers license and means of transportation
- Flexibility to work on-call and travel as needed.
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Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.
QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.
