Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
The Client Director is a strategic leadership role responsible for driving client success, leading complex engagements, and growing Spaulding Ridge’s Data Solutions business. This individual will serve as a trusted advisor to clients, lead cross-functional teams, and ensure the successful delivery of transformative data programs. The role also includes accountability for project profitability, team development, and business development efforts.
Key Responsibilities:
- Lead client engagements from discovery through delivery, serving as the primary point of contact and strategic advisor across multiple workstreams
- Coordinate and direct project teams through the delivery of data analytics platforms, customer 360 implementations, data warehousing enhancements, reporting modernization efforts, and enterprise-scale data integration initiatives
- Spearhead client projects focused on developing data-driven business insights, predictive modeling solutions, and AI-driven analytics to enhance client business outcomes
- Oversee project delivery to ensure high-quality execution, client satisfaction, and achievement of business outcomes while managing scope, timeline, and budget
- Manage project financials, including forecasting, margin performance, and resource planning to ensure profitability and long-term client value
- Support business development activities, including proposal development, client presentations, and collaboration with channel partners and internal sales teams
- Identify and expand client relationships, uncovering new opportunities for cross-sell and upsell across Spaulding Ridge’s portfolio
- Coach and mentor consulting teams, fostering a culture of excellence, innovation, and continuous learning
- Contribute to practice development through thought leadership, internal training, and development of intellectual property and delivery standards
- Collaborate with practice leadership to build a high-performing team and scale the Data Solutions business
- Support client demos and proof-of-concept initiatives, helping clients evaluate and adopt modern data technologies
- Drive best practices in project delivery, client engagement, and solution design to ensure consistent, high-impact outcomes
- Approach problems creatively, applying technology and strategic thinking to solve complex business challenges
Qualifications:
- Minimum of 8 years of experience in consulting, professional services, or a related field, with a focus on data, analytics, or digital transformation
- Proven experience leading complex client programs with accountability for delivery, margin, and client satisfaction
- Strong business development skills, with a track record of originating and closing new business through direct and partner channels
- Demonstrated ability to lead cross-functional teams, including consultants, architects, and sales professionals
- Experience managing project financials, including forecasting, utilization, and margin optimization
- Excellent communication and presentation skills, with the ability to influence executive stakeholders and translate technical concepts into business value
- Experience in change management and business process improvement is a plus
- Bachelor’s degree in a relevant field (e.g., Business, Information Systems, Data Science)
- Willingness to travel up to 50% as needed to support client engagements and team collaboration
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
