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Alorica

Payroll Director

Reposted 4 Days Ago
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In-Office or Remote
Hiring Remotely in Canada
Senior level
In-Office or Remote
Hiring Remotely in Canada
Senior level
Lead end-to-end payroll operations for multi-country and multi-state workforces. Ensure tax and regulatory compliance, oversee payroll staff, drive process improvements, support system conversions and acquisitions, and serve as escalation point for complex payroll issues.
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Responsible for leading end-to-end payroll operations, ensuring accurate and compliant processing and distribution of payroll for a diverse workforce. This role oversees tax compliance, wage deductions, and regulatory reporting, including year-end activities, and ensures timely filing with government agencies. The Director drives operational excellence by strengthening payroll controls, optimizing processes, and implementing improvements that enhance efficiency, scalability, and compliance.

Key responsibilities

  • Oversee the preparation and distribution of multi-country, multi-state/province payrolls to ensure accurate payroll processing for employees across multiple regions.
  • Ensure compliance with all federal, state, provincial, and international payroll regulations, including wage and hour laws.
  • Oversee accurate withholding and reporting of taxes, deductions, garnishments, and contributions.
  • Serve as the primary liaison between Payroll and internal departments (HR, Finance, Operations) for payroll-related matters. Provide guidance to HR and business partners on payroll policies, procedures, and compliance requirements.
  • Support enterprise initiatives such as acquisitions, system conversions, and year-end activities. Resolve complex payroll issues and serve as escalation point for high-impact matters.
  • Direct and oversee payroll staff to ensure accurate, timely payroll processing in compliance with corporate policies, procedures, and local regulations.
  • Hire, train, coach, and develop payroll team members, fostering a high-performance and growth-oriented environment. Establish performance standards, set measurable goals, and manage team performance in alignment with organizational objectives.

Requirements

  • Associate’s degree in accounting, Finance, HR, or related field (or equivalent experience) preferred.
  • Bilingual in Spanish and English.
  • 7-10 years of payroll experience. Prior experience supervising or mentoring payroll staff preferred.
  • Working knowledge of payroll laws, tax regulations, and compliance requirements.
  • 5+ years’ experience with payroll and timekeeping systems (e.g., Oracle, ADP, Kronos, or similar) and leading a payroll team.
  • Strong leadership and team management skills. Work effectively with Senior/Executive Leadership staff providing timely, accurate and consistent documentation.

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