At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
We have an opening for a Principal Product Manager to architect the next generation of our revenue engine. This is a high-impact, strategic role at the intersection of our mobile-first evolution and AI-driven value delivery, where you will lead the charge in defining how Constant Contact unlocks enterprise-grade value through innovative monetization frameworks.
In this role, you will be the "Squad Leader" for Monetization—acting as a single-threaded owner of value. You won't just build payment pages; you will own the broader strategic monetization levers, including packaging, pricing models, and intelligent cross-sell/up-sell logic. You will bridge the gap between high-level strategy and relentless execution, driving ARPU expansion and modernizing our revenue engine for a mobile-centric customer base.
This role exists because incremental change isn’t enough—we’re modernizing a legacy revenue engine for a mobile-first, AI-powered future.
What You’ll Do
- Own the Monetization Strategy: Go beyond transactional infrastructure to define how we package, price, and sell our value. You will develop strategies to drive ARPU expansion through smart cross-sells, up-sells, and net retention initiatives. This includes ownership of trials, paywalls, in-product upgrade moments, plan comparisons, expansion paths, downgrades, and renewals.
- Lead with Velocity: Operate as the Squad Leader for the Monetization team, fostering a culture of autonomy and speed. You will move us from "output" (shipping features) to "outcomes" (driving revenue and retention). You are empowered to make high-impact decisions, run fast experiments, and challenge legacy monetization assumptions in service of customer value and revenue growth.
- Drive the Mobile Transformation: Our customers want to work on mobile, but our legacy is desktop. You will lead the charge in reimagining monetization flows for a mobile-first world, ensuring a seamless purchase and upgrade experience on any device.
- Leverage AI for Growth: Experiment with and implement AI-driven monetization tactics, such as dynamic pricing models or predictive upsell prompts. You will also champion the use of AI tools to make the squad more efficient and data-driven in its daily work.
- Collaborate Across the Business: Partner closely with Finance, RevOps, and Data & Analytics to model pricing impacts, validate hypotheses, and challenge assumptions using data and experimentation. You will serve as the connector between technical execution and business financial goals.
- Own Monetization Experimentation: Design, run, and scale continuous experiments across pricing, packaging, paywalls, and upgrade moments. Define hypotheses, success metrics, and decision criteria to de-risk bets and compound learning. Drive measurable improvements across revenue retention, expansion, and monetization conversion—not just feature delivery.
Who You Are:
- A Strategic Builder: You have 8+ years of Product Management experience in SaaS, with a specific track record in monetization, pricing strategy, or growth product management. You’ve operated as a single-threaded owner for complex, cross-functional initiatives with company-level impact.
- Mobile-Minded: You understand the constraints and opportunities of mobile commerce and have experience translating complex desktop workflows into intuitive mobile experiences.
- Data-Obsessed: You live in the data. You are comfortable working with Data Analysts to dissect ARPU, LTV, CAC, and churn metrics to inform your roadmap. You are fluent in revenue retention, expansion, trial-to-paid conversion, attach rate, and LTV—not just ARPU.
- AI-Curious: You may not be an AI engineer, but you are eager to leverage AI tools to accelerate workflows and are excited to explore how machine learning can optimize revenue.
- A Collaborative Influencer: You can lead a squad without formal authority and speak the language of Finance and RevOps as fluently as you speak Engineering.
Your Impact & Growth:
- Impact: You will be directly responsible for moving the needle on the company’s most critical revenue metrics.
- Autonomy: We are moving to an Autonomous Squad model, giving you the freedom to own your roadmap and outcomes.
- Innovation: We are aggressively pursuing AI and mobile-first strategies, giving you the chance to work on the cutting edge of MarTech.
The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
