Process Improvement Lead

• Work with Process Improvement Leads and Process Automation Analysts, providing guidance and stakeholder engagement.
• Oversee a portfolio of process improvement projects, ensuring alignment with organizational goals and Operational Excellence strategy.
• Drive Lean and Six Sigma initiatives to eliminate waste, improve efficiency, and deliver measurable business results.
• Facilitate workshops and training sessions to build organizational capability in process improvement and change management.
• Establish and champion Business Process Management (BPM) frameworks, tools, and templates to standardize processes across the organization.
• Collaborate with senior leaders and key process owners to identify improvement opportunities and implement sustainable solutions.
• Lead automation and Robotic Process Automation (RPA) intake and management, ensuring successful deployment and adoption.
• Support change management activities, addressing roadblocks and ensuring smooth implementation of new processes and technologies.
• Monitor and report on project progress, KPIs, and outcomes to stakeholders, ensuring transparency and accountability.
• Continuously identify and implement improvements within the department and across the organization to enhance efficiency and effectiveness.

Day-to-Day Activities:

• Support the priorities of multiple teams and provide coaching to ensure successful project delivery.
• Engage with stakeholders at all levels to build alignment and secure sponsorship for initiatives.
• Prepare and deliver presentations, reports, and dashboards to communicate progress and results.
• Collaborate with Business Analysts on business cases for technology and automation initiatives.
• Ensure compliance with internal policies, safety standards, and best practices.

Requirements:

• Post-secondary diploma or degree in a related field.
• 5+ years of experience in process improvement and change management.
• Training in Process Management, Change Management, Quality Management, and/or Lean methodologies.
• Proven ability to lead change and influence at all organizational levels.
• Solid financial acumen (budgeting, ROI analysis) and project management expertise.
• Familiarity with Caterpillar or the Caterpillar dealer organization is an asset.

Important:

• This position may be based out of Edmonton, Calgary, or Fort McMurray town shop facilities.
• Permanent, full-time role.
• Monday – Friday, 5x2 role.

If you’re ready to lead process improvement initiatives and deliver transformational results, apply today!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.