Manage UX design team operations, sprint and Jira workflows, and stakeholder coordination. Facilitate collaboration, whiteboarding, and design process delivery across distributed teams.
Core Responsibilities Design Team Operations
- Provide ongoing support and coordination for designers
- Ensure designers understand priorities and workflows
- Facilitate collaboration across a global team
- Foster team culture, communication, and connection
Project & Sprint Management
- Manage Jira workflows and ticket tracking
- Ensure proper handoffs and linkage of work in Jira
- Track team bandwidth and assignments
- Support sprint cadence and agile practices
- Coordinate reporting and progress tracking
Stakeholder Coordination
- Work with:
- Product teams
- Engineering teams
- Business stakeholders
- Gather and clarify requirements
- Advocate for design value with stakeholders
Required Skills & Experience Design Tool Familiarity
Candidate does not need to be a designer, but should:
- Be comfortable using:
- Figma
- FigJam
- Especially strong with:
- Whiteboarding
- Workflow mapping
- Facilitation activities in FigJam
UX / Design Process Knowledge
Strong understanding of:
- UX research
- Design workflows
- Usability testing
- Design delivery lifecycle
- End-to-end design process management
Soft Skills
Important qualities include:
- Facilitation skills
- Ability to unify distributed teams
- Strong communication
- Ability to influence difficult stakeholders
- Capability to advocate for design
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