Product Manager

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Product Manager, you will be responsible for evolving our product by taking new features from rough ideas to high-quality solutions. Bringing your vision to build the bridge between customer needs and technical execution. You will work cooperatively with a team of designers and engineers to ensure the solutions being shaped and built deliver the correct value. You will be responsible for taking the product from ideation to creating product requirements through development and ensuring successful delivery.  

Advocate is one of impact.com’s newest products and sits at the intersection of customer and affiliate marketing. Advocate helps world class brands turn the passion of their customers and community experts into revenue. Advocates can earn everything from cash to discounts all within a gamified and simple to use experience across web and mobile in a wide variety of industries. This growing product is breaking new ground constantly and is a great place to show your potential, sharpen your skills and grow professionally.

This is a great role for highly driven individuals who are looking to learn and grow rapidly! 

What You'll Do:

• Shaping: Shape the future of the product with informed, customer-backed product opinions, balancing today's reality with future opportunity.
• Defining Requirements: Collaborate with designers and engineers to define product requirements and user specifications.
• Driving Development: Drive the development of problem-solving solutions, ensuring they meet customer needs and technical feasibility.
• Planning: Transform rough ideas into a project plan with actionable items, adapting to evolving requirements.
• Coordinating: Prioritize, provide guidance, and facilitate effective communication among team members to ensure successful product delivery.
• Eliciting Feedback: Gather stakeholder feedback, incorporate it into product iterations to drive success.
• Participating in QA: Contribute to specification creation and actively participate in quality assurance processes.

What You Bring: 

• Experience: 2+ years in a Product Management Role, Associate Level or higher, within an Agile environment. Knowledge or experience with Shape Up is a bonus
• Solution Focus: History of discovering product problems and creating your own solution proposals to deliver value to the customer with minimal cost and effort
• Education: Bachelor's degree (Computer Science or technical in nature preferred)
• Customer Focus: Customer-centric mindset with a taste for delivering exceptional experiences. Ability to understand customers, their businesses, and their needs.
• Technical: Technical aptitude with the ability to understand technical architectures, APIs, Schema and participate in technical conversations to create the best outcome for the product.  
• Communication: Strong written and verbal communication skills, with the ability to communicate technical concepts clearly and concisely to both technical and non-technical stakeholders.
• Organized: Highly organized and capable of planning, prioritizing, and tracking all aspects of a solution throughout development and quality assurance stages.
• Driven: Self-motivated and proactive attitude. Willingness to take ownership of tasks and drive them to completion.
• Teachable: Adaptability and a genuine passion for continuous learning. Eagerness to embrace feedback, constantly improve skills, and product knowledge.

Salary Range: $100,000.00 - $125,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Victoria_British_Columbia