Title: Product Owner
Department: Customer Operations
Location: 6300 Steeles Ave West, Woodbridge
Total Potential Compensation: $80,000 - $120,000
Position Summary:The Product Owner manages the business-led intake of technology enhancement requests outside major projects. Reporting into the business, the role evaluates, prioritizes, and prepares requests for IT estimation while maintaining alignment with business leads and IT Delivery. The Product Owner ensures clear communication, effective backlog governance, and smooth progression through the delivery lifecycle, while partnering with the Product Manager to support value-based decisions and executive reporting.
Duties and Responsibilities:Enhancement Intake Management & Prioritization
Oversee all enhancement intake requests and assess based on business value, urgency, and assumed IT effort.
Maintain a transparent, prioritized backlog that reflects business value and delivery feasibility.
Requirements Quality & Readiness
Review and refine incoming requests to ensure requirements and acceptance criteria are complete, clear, and ready for IT estimation.
Partner with requestors to close gaps and keep requirements aligned with intended business outcomes.
Cross‑Functional Collaboration
Work closely with IT Delivery Leads to advance enhancement items through intake, estimation, refinement, and release planning.
Represent the business in intake reviews and backlog refinement sessions.
Collaborate with the business Product Manager to ensure shared visibility on priorities, upcoming reviews, and delivered value.
Stakeholder Engagement & Communication
Lead regular group updates with business leads to review progress, backlog decisions, blockers, and upcoming work.
Keep requestors aligned and accountable for refinements and responses needed to ensure delivery.
Ensure consistent understanding of intake expectations, timelines, and prioritization rationale.
Governance, Delivery Support & Reporting
Monitor enhancement progress and identify risks or bottlenecks early, coordinating with business and IT partners to resolve issues.
Provide timely reporting to the Product Manager on intake trends, backlog status, value delivered, and upcoming priorities.
Qualifications:
Bachelor’s degree (or equivalent experience) in a related field such as Business Administration, Computer Science, Information Technology, Engineering, or Marketing.
3+ years of Product Owner experience, ideally within a business‑owned product environment, overseeing enhancement and value‑driven intake processes.
Proven track record in team management and service delivery
Product owner certifications (e.g., Certified Scrum Product Owner, SAFe Product Owner Certification) are a plus
Customer‑focused mindset with a commitment to delivering business value.
Strong communication and facilitation skills with the ability to engage diverse stakeholders.
Effective negotiation and influencing capabilities across cross‑functional teams.
Highly resourceful, with the ability to navigate ambiguity and identify solutions proactively.
Solid decision‑making grounded in sound judgment and business context.
Demonstrates ownership and accountability in driving initiatives to completion.
Ability to motivate and align stakeholders and partner teams.
Strong analytical and problem‑solving abilities.
Demonstrates strong work ethic and commitment to high‑quality outcomes.
Adaptability and resilience in fast‑paced or evolving environments.
Leadership skills, including the ability to mentor and support team members.
We are actively seeking to fill this role as it is a current vacancy.
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (48.29%);
Canada Pension Plan Investment Board (CPP Investments) and other institutional investors (44.20%); and
Public Sector Pension Investment Board (PSP Investments) (7.51%)
Learn more at 407etr.com
Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.
