Product Solutions Manager

Universal Ads, a part of Comcast, enables any brand, of any size, to seamlessly make and buy commercials across premium video reaching new qualified audiences at scale. Universal Ads combines premium and brand-safe video content directly from the most influential media companies with the ease and familiarity of social ad buying. It is your one-stop shop for high-quality video ads delivering performance and unmatched scale.
Job Summary
Responsible for day-to-day processes to support Universal Ads. Analyzes data to focus on areas of success and growth for processes relating to but not limited to onboarding new advertisers, partners and publishers. Project manages multiple process flows, looks to find efficiencies and ultimately automation, enhancing these processes over time. Provides suggestions and efficiencies to help drive revenue and account growth.
Job Description
Core Responsibilities

• Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines.
• Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals.
• Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.
• Maintains sales forecasts and analysis for management reports.
• Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.
• Generates daily activity reports, reporting and trends.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Additional Job Description

• Partner cross functionally with Fin Ops and Product teams to manage manual processes
• Automate and drive efficiencies across processes
• Ability to articulate large scale problems and create process documentation to cross functionally
• Identify areas of growth within existing processes
• Knowledge of client onboarding across search and social platforms
• Strong project management experience, leveraging a proficient understanding of process flows and automation
• Create documentation and training materials that are available for publishers
• Understanding of CTV landscape and TV Advertising

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Customer Experience (CX); Process Flow; Project Management; Onboarding
Salary:
National Pay Range: $78,954.24 USD-$185,049.00 USD
Additional Range: This job can be performed in New York City with a Pay Range of $98,692.80 - $177,647.04
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years