Program Manager, Product Change and Development

Position Summary

The Program Manager, Product Change Management & Development reports to the Director, Product Planning and Improvement and will liaise with internal departments in the areas of Engineering, Commercial Programs, Manufacturing, Operations, Technical Services, IT, Legal, HR, Finance, the Executive leadership, and other key stakeholders. The Program Manager will also interact with customers, suppliers, and consultants. The primary purpose of the role is to:

• Manage cross functional projects within schedule, budget, and quality to support aftermarket activities and customer operations.
• Evaluate, schedule, and budget any required project. Ensure quality and risk management, as well as governance and team coordination of the projects and programs to comply with company strategy and targets.
• Apply project management, and DHC business practices in managing internal and external work enabling satisfaction of project outcomes.
• Manage the program strategy related to obsolescence, regulatory and certification requirements.
• Support internal strategic initiatives (e.g. margin improvement initiatives, aircraft pricing strategies)
• Responsible for the business case of future derivatives and product enhancements
• Prepare offers, including Price and Lead time, to the customers for requested aircraft features.
• Strive to improve and develop internal practices and processes applying continuous improvement and Lean principles.
• Always represent De Havilland in a professional and courteous manner in every communication with customers or prospective customers. Strive to achieve world class customer service performance

Duties & Responsibilities

• Develop detailed, comprehensive project plans based on approved objectives.
• Identify and manage risks to mitigate impact to program scope, schedule, cost, and quality constraints.
• Create and sustain clear and concise communication to keep sponsors and stakeholders informed.
• Define program milestones and ensure programs adhere to a realistic schedule and communicate delays appropriately.
• Ensure all customer commitments are met or exceeded.
• Establish and manage project budgets and use DHC project cost controls for program cost management.
• Establish quality criteria for program success and ensure projects are measured against initial quality criterion through conception to completion.
• Ensure the appropriate level of project governance is in place to allow for timely decision-making and project progress reporting.
• Ensure clear communication with team members for objectives, timelines, and priorities.
• Ensure feedback to functional management as necessary.
• Demonstrate leadership in a fast-paced, complex environment with competing priorities.

 Education & Experience

• Engineering or Business degree, preferably Aerospace related, or an equivalent level of combined education and experience.
• 5-7 years' experience working in a program management role, within a multi-function, multi-level organizational environment.
• Experience in an aerospace engineering and/or manufacturing environment considered an asset.

Skills

• Team oriented and works well in a collaborative environment.
• PMP or PgMP certification is highly desirable.
• Demonstrated strong negotiation skills.
• Highly skilled in Microsoft Project. Proficient in the use of O365 suite of tools (Word, Excel, SharePoint).
• Excellent ability to communicate a strategy using presentation tools such as PowerPoint.
• Demonstrated ability to communicate effectively both orally and in writing.
• Demonstrated interpersonal skills and ability to build relationships and work effectively with people at all organizational levels.

Work Location & Conditions of Employment

• Candidate will be required to live in Toronto or Calgary area.
• Candidate will be required to work in the office full time in a collaborative, and innovative environment.
• Candidate may be required to travel at short notice.
• Schedule flexibility may be required