Project Manager, Product Operations

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.

The Project Manager, Product Operations will play a pivotal role in driving cross-functional initiatives within the product team, ensuring alignment and efficiency across multiple projects. This role will spearhead the new documentation initiative (such as GenAI), enhancing innovation and integration within our product offerings.

Additionally, the role will focus on strengthening documentation processes, streamlining research management practices, and optimizing feedback management systems to foster data-driven decision-making. Acting as a champion of operational excellence, the Project Manager will collaborate across teams to ensure smooth execution, scalability, and continuous improvement of processes that empower the product division to deliver exceptional results.

The role will be reporting to the Manager of Product Operations. StackAdapt is a remote-first company, we are open to candidates located anywhere in North America or this position. 

What you'll be doing:

• Lead the documentation efforts and track progress for cross-functional projects within the product team, including the development and implementation of the GenAI initiative.
• Enhance and standardize documentation processes to improve accessibility and consistency across the product division.
• Streamline research management systems to ensure efficient organization, utilization, and impact of research insights.
• Optimize and maintain the feedback management system to capture, analyze, and act on user and stakeholder feedback effectively.
• Serve as a champion of efficiency by identifying and implementing process improvements to drive operational excellence across the product team.

What you'll bring to the table:

• Proven expertise in project management and documentation for a product team. Strong understanding of product development process, preferably in a technology-oriented industry. 
• Problem-solving and decision-making skills. Leadership capabilities and the ability to influence cross-functional teams. 
• Proficiency with Smartsheet, Asana, Jira, Confluence, Zendesk, SQL, Thoughtspot, Pendo and Google Workspace. 
• Excellent communication skills and stakeholder management. 
• Experience in the programmatic space will be an asset.

StackAdapter Enjoy:

• Competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work-from-home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• Mentorship opportunities with industry leaders
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

If this role speaks to you then please submit an application - we'd love to speak with you. Due to a high volume of interest, only those shortlisted for interview will be contacted.

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StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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