Quality Assurance Manager
Location: Toronto (Hybrid) | Practice Area: Banking & Payments | Type: Permanent
Drive quality excellence across critical banking and payments initiatives
The Role
We are seeking a Quality Assurance Manager to lead testing strategy and delivery across complex banking and payments programs. This role involves overseeing quality engineering practices, ensuring robust testing frameworks, and collaborating with cross-functional teams to deliver reliable and scalable solutions.
What You’ll Do
Lead end-to-end QA strategy, planning, and execution across banking and payments initiatives
Oversee test design, automation, and execution to ensure high-quality delivery
Collaborate with business, product, and technology teams to define acceptance criteria and quality standards
Manage defects, risks, and reporting, ensuring transparency across stakeholders
Support continuous improvement of QA processes, tools, and frameworks
What We’re Looking For
Proven experience in QA leadership within banking, payments, or financial services
Strong knowledge of QA methodologies, test automation, and quality engineering practices
Experience managing cross-functional teams and engaging with senior stakeholders
Familiarity with Agile and/or DevOps delivery environments
Excellent communication, organization, and problem-solving skills
Bonus Points For
Experience with payments platforms, digital banking, or transaction processing systems
Knowledge of regulatory and compliance requirements in financial services
Hands-on experience with automation tools (e.g., Selenium, Cypress)
Exposure to performance or security testing practices
Relevant certifications in QA, Agile, or testing frameworks
Why Join Capco
Deliver high-impact technology solutions for Tier 1 financial institutions
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Competitive bonus and retirement savings plans
Comprehensive health, dental, and vision coverage
Mental health and wellbeing support programs
Generous paid time off and flexible working arrangements
Learning and development opportunities, including certifications and coaching
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Pay Transparency
The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.
Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.
