TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Quality Assurance Lead is responsible to apply the overall testing strategy and test plan for project implementation. They are responsible on a given project, to apply defined best practices and testing techniques. In addition to overseeing the testing activities, they review, develop and make recommendation to continuously improve Quality Assurance (QA) processes in adherence to best practices.
As part of their client-facing responsibilities, they also own the user acceptance testing (UAT) strategy. They are responsible to define the UAT testing strategy and make sure it is being executed correctly. They are the gate keeper for ticket creation by the client and responsible for the coordination of all joint Quality Assurance activities.
Being part of our Quality Assurance team means
- Growing through stimulating mandates and projects
- Having career opportunities for professional development
- Flexible working styles (hybrid, in office or work from home)
- Enjoying a flexible schedule and a comprehensive benefits program
- Paid Time Off and Wellbeing Days
- Pension plan with employer contribution
Responsibilities
- Defines and implements the overall testing strategy for a given client
- Works with stakeholder to define the test plan and the test execution
- Works with the project manager to establish the testing timeline
- Participates in the preparation and presentation of QA test strategy to clients
- Point of contact for the client regarding the test strategy
- Organizes meetings with the client to review the test strategy, test grids, etc.
- Meets with the client to receive their feedback and priorities on the QA’s activities
- Manages testing priorities directly with the client QA counterpart
- Provides status reports on QA progress, to project manager and client
- Leads the transformation of automated testing into a continuous and efficient end-to-end quality engineering function
Required skills
- University degree in computer science, actuarial science or math, engineering, business or related field
- 8+ years in Quality Assurance including 3+ years in QA Lead role or equivalent experience
- Strong knowledge of Quality Assurance processes , industry standards, and best practices
- Experience in software testing, test strategy development, and test automation
- Experience with agile methods and offshore team collaboration (asset)
- Proven project management and analytical skills
- Excellence in written and verbal English communication
- Strong organizational and problem-solving abilities
- Detail-oriented with ability to manage multiple priorities
- Available for travel within Canada and US
- Quality Assurance certification (asset)
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
TELUS Calgary, Alberta, CAN Office
2 Ave SE,, Calgary, AB , Canada, T2A 5N7
