Regional Fieldforce Lead – Anglophone Sub-Saharan Africa
Location: Nairobi, Kenya
Employment Type: Contract
About the Role
We are seeking a highly motivated and experienced Regional Fieldforce Lead to provide strategic leadership and operational oversight across Anglophone Sub-Saharan Africa. This role is responsible for driving fieldforce effectiveness, strengthening healthcare professional engagement, enhancing pharmacy excellence, and delivering sustainable commercial growth across the region.
The successful candidate will lead and develop high-performing field teams, ensure executional excellence, and translate regional business strategies into impactful market-level execution.
Key Responsibilities
Fieldforce Leadership & Operations
- Lead and manage fieldforce operations across multiple countries within Anglophone Sub-Saharan Africa.
- Drive execution of the hybrid engagement model across healthcare professional and pharmacy channels.
- Ensure effective territory design, resource allocation, and customer coverage.
- Monitor performance against key business objectives and operational KPIs.
- Identify opportunities to improve fieldforce productivity and execution quality.
Commercial Excellence
- Deliver sales growth, market share expansion, and commercial objectives across the region.
- Translate business strategies into actionable field execution plans.
- Monitor business performance and implement corrective actions where necessary.
- Drive the successful execution of promotional campaigns, detailing priorities, merchandising initiatives, and brand activations.
- Partner with cross-functional teams to maximize business opportunities and customer engagement.
Team Leadership & Capability Development
- Lead, coach, and develop Hybrid Team Leaders and field-based teams.
- Build a culture of accountability, collaboration, and high performance.
- Drive talent development, succession planning, and performance management initiatives.
- Conduct regular field visits to assess execution quality and provide coaching support.
- Foster continuous learning and capability-building across the region.
Governance & Compliance
- Ensure adherence to company policies, compliance requirements, and industry regulations.
- Promote CRM excellence, reporting discipline, and high-quality data management.
- Monitor fieldforce compliance and operational effectiveness.
- Maintain high standards of governance and ethical business practices.
Reporting & Business Reviews
- Lead weekly, monthly, and quarterly business performance reviews.
- Provide actionable market insights, performance updates, and recommendations to senior leadership.
- Analyze fieldforce and commercial data to support informed decision-making.
- Develop action plans to address business challenges and drive continuous improvement.
Qualifications & Experience
Education
- Bachelor's Degree in Business, Marketing, Life Sciences, Pharmacy, or a related discipline.
- Postgraduate qualification or MBA will be advantageous.
Experience
- Proven experience in pharmaceutical, healthcare, consumer healthcare, or FMCG environments.
- Demonstrated success leading regional sales or fieldforce teams across multiple markets.
- Strong understanding of healthcare professional engagement and customer-centric commercial execution.
- Experience coaching and developing high-performing teams.
- Track record of delivering sales growth and operational excellence.
Key Competencies
Technical Competencies
- Fieldforce Leadership and Management
- Commercial Execution
- Territory Planning and Resource Optimization
- CRM and Data Analytics
- Business Performance Management
- Project and Change Management
Leadership Competencies
- Strategic Thinking
- Coaching and Talent Development
- Stakeholder Management
- Cross-Functional Collaboration
- Decision-Making and Problem Solving
- Results Orientation
- Accountability and Ownership
Why Join Us?
This is an exciting opportunity to lead a regional fieldforce function across a dynamic and diverse geography. You will play a critical role in shaping commercial execution, developing talent, driving healthcare professional engagement, and contributing to sustainable business growth across Anglophone Sub-Saharan Africa.
If you are a strong people leader with a passion for commercial excellence and regional leadership, we encourage you to apply.
LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
