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Are you passionate about delivering operational objectives?
Are you looking for your next step within the organization?
Be part of a team that keeps moving
Quest Integrity, a Baker Hughes company, is a global leader in assessing the reliability of critical assets for the energy and process industries. Quest Integrity employs leading-edge technology and subject matter expertise to help companies improve the uptime, performance and longevity of their assets.
Partner with the best
The Regional Operations Leader's main function is to ensure all aspects of the inspection services that Quest Integrity performs for its customers goes smoothly, efficiently and at the highest standards of quality. The senior operations leader in the region will be directly responsible to lead the operations team and indirectly lead across all other functions. This role works with the Regional Sales Manager to drive growth and improvement in revenue and EBITDA.
As a Regional Operations Leader, you will be responsible for:
- Assisting the Technical Advisor (TA) with generation of the inspection proposal, i.e. providing technical scope advice, crew availability and equipment availability.
- Reviewing pricing for job profitability and supporting the Regional CRM (Customer Relations Manager, or Logistics coordinator) in inspection preparation regarding crew, equipment and customer interactions.
- Being accountable to deliver the region quarterly financials to plan from revenue to EBITDA and aligning with sales to support successful delivery of orders.
- Providing regular updates and forecasts of operational delivery performance and other key service operational metrics using business tools.
- Ensuring that all costs for inspection execution are well managed.
- Being responsible for driving improved asset management, CAPEX and regional performance.
- Liaising with the customer and inspection crew during the inspection project regarding performance and timing.
- Bringing the TA (salesperson) into the situation when commercial considerations need addressing.
- Providing updates to the Global Operations Manager on all current Inspection Projects and liaise with other Regional Managers when necessary if personnel or equipment loans from other Regions are required.
- Being available (at all hours) for providing guidance and direction to the inspection crews in their region when emergency situations occur and making sure that quality and timeliness are maintained to Quest Integrity Group standards for all Inspection Projects.
- Maintaining the Project Scheduler Application with the assistance of the Regional CRM.
Fuel your passion
To be successful in this role you will:
- Have a bachelor's degree OR high school diploma with at least 4 years of experience, understanding, and knowledge of inline inspection and integrity management business.
- Demonstrate excellent communication, influencing, facilitation and interpersonal skills, with the ability to drive firm behavioral change across a matrixed organization.
- Be available to work extraneous hours during the week and on weekends when several inspection projects are under way and crews may need assistance at odd hours.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Education Assistance
- Generous Parental Leave
- Mental Health Resources
- Dependent Care
- Additional elected or voluntary benefits
