The Revenue Operations Analyst manages order processing, commission audits, and light collections, ensuring revenue accuracy and leveraging AI for automation in finance operations.
About Nue.io
What You’ll Do:
Role Overview
Key Responsibilities
Required Qualifications
What We Offer:
About Nue.io
Compensation
Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world.
But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you.
We are seeking a detail-oriented, AI-first Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite. This role ensures accuracy and integrity across the quote-to-cash lifecycle - from deal close through invoicing, commission payout, and cash receipt - while continuously using AI and automation to remove manual, repetitive work.
This role operates at the intersection of Sales, Finance, and RevOps and serves as a critical control point to ensure that booked revenue, commissions paid, and cash collected are fully aligned, auditable, and increasingly automated over time.
- Order Management & Deal Audit
- Review all Closed-Won opportunities prior to final booking to ensure:
- Accurate products, pricing, terms, billing schedules, and revenue treatment
- Correct opportunity ownership, splits, and commission eligibility
- Validate alignment between Salesforce and NetSuite
- Manage a structured Pending Review → Audited → Booked workflow
- Partner with Finance to ensure clean handoff from opportunity to invoice
- Investigate and resolve commission discrepancies with Sales and RevOps
- Maintain clear audit trails supporting Finance and external audits
- Use AI and automation tools (e.g., LLM copilots, anomaly detection, templates) to:
- Pre-check deals against policy
- Flag exceptions and potential revenue leakage
- Generate concise audit summaries for Sales and Finance review
- Review all Closed-Won opportunities prior to final booking to ensure:
- Commissions & Payout Audit:
- Audit all commissionable deals prior to payout
- Validate commission rates, splits, accelerators, and eligibility
- Confirm invoices are issued and paid in NetSuite per commission policy
- Investigate and resolve commission discrepancies with Sales and RevOps
- Maintain clear audit trails supporting Finance and external audits
- Leverage AI-assisted spreadsheets or workflows to:
- Reconcile bookings vs. commissions more quickly
- Standardize explanations and documentation for disputes
- Audit all commissionable deals prior to payout
- Light Collections & AR Support
- Monitor past-due invoices in NetSuite
- Conduct professional, relationship-aware outreach on overdue balances
- Partner with Sales and Customer Success to unblock payment issues
- Escalate risk accounts, trends, and aging concerns to Finance leadership
- Use AI to draft and standardize collections outreach, while maintaining appropriate tone and personalization.
- Process Ownership
- Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems
- Identify recurring deal, invoicing, or commission issues and recommend process improvements
- Document standard operating procedures and update them as systems and policies evolve
- AI-Driven Automation & Continuous Improvement
- Continuously scan for manual, repetitive steps in order management, commissions, and collections and propose AI/automation solutions.
- Design and maintain AI-assisted workflows, such as:
- Templates/prompts for deal audits, commission checks, and collections messaging
- Light-weight automations using no-code tools, report copilots, or scripts to reduce manual data manipulation
- Partner with RevOps and Finance to pilot, measure, and productionize AI-driven improvements (e.g., reduced touches per deal, fewer errors, faster cycle times).
- Track and communicate the impact of AI/automation initiatives (time saved, error reduction, improved SLA adherence)
- 2+ years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management
- Hands-on experience with NetSuite (invoicing, AR, or order management)
- High attention to detail with a strong audit and controls mindset
- Ability to enforce policy while partnering constructively with Sales
- Strong Excel / Google Sheets skills (lookups, pivots, basic modeling)
- Demonstrated experience using AI or automation tools (e.g., ChatGPT/Claude/Gemini, report copilots, no-code automation platforms) to streamline finance, RevOps, or operations workflows — with at least one concrete example you can describe.
- Comfort working with structured data and designing prompts or templates that produce consistent, reliable outputs.
- Competitive compensation and benefits that reward your talent and impact.
- Comprehensive health, vision, dental, and life insurance
- A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
- The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow.
- A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
- Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.
We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.
This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.
We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.
We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.
The base pay range for this role is $50,000 – $90,000 per year.
Top Skills
AI
Automation Tools
Excel
Google Sheets
NetSuite
Salesforce
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead automation and reliability for cloud infrastructure and Enterprise Imaging products. Build and implement cloud operations procedures, automate deployments, monitor performance, and participate in incident management and rotating 24×7 on-call support.
Top Skills:
Ai-OpsAWSAzureGCPIacJavaScriptKubernetesLinuxPythonTerraformWindows
Artificial Intelligence • Productivity • Software • Automation
Lead R&D FP&A: own forecasting, budgeting, variance analysis, and cloud (AWS) cost modeling; evaluate AI investments; build decision-ready models; support executive and board reporting; improve forecasting, tooling, and data quality.
Top Skills:
AWS
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The role involves building scalable analytics pipelines, defining data models, and optimizing data architectures while collaborating with cross-functional teams.
Top Skills:
AirflowC++DatabricksJavaPythonScalaSparkSQL
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
