Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.
ISMIRA Agency actively recruiting for position IT SUPPORT SPECIALIST for CELEBRITY CRUISES!
POSITION DESCRIPTION: The position of IT Support Specialist assists in the IT operations onboard the vessel supporting all Hotel related computer equipment, with a particular focus on, but not limited to, technology and equipment in Guest Staterooms.
- Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces
- Earn recognition and career advancement opportunities
- Travel around the World
- Experience working with more than 72 nationalities
- Permanent job with contract 6-8 months onboard followed by 60 days of vacation
- Save Money as you do not pay for food and accommodation on board
- Competitive salary (find out when apply)
- Visa fee will be reimbursed on board
- Medical insurance provided during contract
RESPONSABILITIES:
- Assembles and configures basic network components.
- Performs basic troubleshooting to isolate and diagnose common problems, including but not limited to in-stateroom equipment for In-Stateroom Entertainment (ISE, including Interactive TV) and telephone problems (IT-Managed PBX).
- Image in-stateroom equipment for ISE/ITV.
- Ensures proper installation and provides first-level support for all IT-supported PC’s and peripherals including ShipNet workstations, Internet café workstations (Mac or PC), and devices supporting ISE/ITV and Digital Signage.
- Installs, set up and/or replace telephones. (On ships with an IT-Managed PBX)
- Set up, monitor, and break down embarkation check-in equipment and operations, where allowed by government agencies.
- Responsible for logging all time and work as well as reviewing incident tickets in the onboard incident management system and monitor respective technician’s queue.
- Provides after-hours support for any IT-related issue.
- Minimum of six months experience in a technical user-assistance role such as a helpdesk.
- CompTIA’s A+ and/or N+ Certification preferred.
- Working knowledge of computer hardware and software, with a focus on operating systems (Windows, Mac OS, and Linux) and business application suites.
- Ability to conduct basic network troubleshooting (in particular; LAN’s), including knowledge of standard network cabling.
- Associate’s Degree in Computer Science or related field from an accredited university or the international equivalent, or equivalent related experience.
- Excellent English language level
- Minimum 21 years old
NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required
Last updated: March 15, 2024
You can submit your Resume here by pushing APPLY TO POSITION button
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Similar Jobs
Cloud • Fintech • Information Technology • Machine Learning • Software
Own the strategy and roadmap for Xero’s merchant and transaction payments-risk capabilities. Build scalable systems for KYB/KYC, underwriting, fraud detection, monitoring, disputes, chargebacks, reserves, holds, payout risk, and loss management. Partner with Engineering, Data, Risk, Compliance, and Operations to translate policy into product controls, decisioning workflows, and customer experiences. Use risk and loss data to balance fraud prevention, financial exposure, conversion, friction, and operating costs across processors, payment methods, and markets.
Top Skills:
APIsData ModelsData-Driven Risk ModelsRules-Based Decisioning SystemsScoring Models
Healthtech • Logistics • Pharmaceutical
Supervises assigned program projects, coordinating tasks, schedules, handoffs, documentation, and workflow execution. Tracks milestones, prepares status reports, communicates with stakeholders, identifies risks and dependencies, and recommends corrective actions. Monitors protocol compliance and data accuracy, delivers refresher training, and supports process improvement, reliable outcomes, and timely delivery.
Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
AdTech • Artificial Intelligence • Big Data • Machine Learning • Marketing Tech • Mobile • Software
Own recurring commercial revenue reporting, variance analysis, executive and Board materials, sales target-setting, commission reviews, and ad hoc financial analyses. Partner with Revenue, Sales Operations, and GTM teams to explain business performance and support in-quarter decisions. Maintain and improve reporting infrastructure, ensure data accuracy, and independently prioritize deliverables for commercial leadership.
Top Skills:
Google SheetsExcel
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
