JOB DESCRIPTION
Role Responsibilities:
Articulates and demonstrates the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions.
Increases customer share of wallet and improves sales mix.
Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as communication and measurement tool.
Manages an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce) of all customer order management.
Develops account portfolio and retains customer accounts to achieve profitable sales growth within assigned territory.
Problem solving to resolve customer issues and ensure a positive customer experience.
Evaluates customer business needs and analyzes market trends to develop customer centric product and service solutions.
Stays informed of market conditions, product innovations, and competitors' products, and sales; shares information with customers as part of value-added services provided.
Takes a proactive approach to learning and development by actively participating in large group, district, specialized training programs to sharpen consultative selling skills and product knowledge.
Credit and Accounts Receivables management.
This position typically works traditional business hours, but the hours may vary per position based on customer needs. May be required to work additional hours as required.
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Performs other duties as assigned.
Experience in sales or an equivalent in the food service industry preferred but not required.
Completion of post-secondary education or equivalent experience.
Customer service experience.
Excellent oral and written communication skills.
Ability to work independently and possess solid organizational skills.
Superior communication (both oral and written) and interpersonal skills.
Problem solving, organizational, and negotiation abilities.
Ability to successfully handle multiple priorities.
Flexible work schedule, including Sundays and holidays.
Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook and eCommerce concepts.
Valid driver’s license with access to a vehicle is required. Some local travel required.
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.
COMPANY OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Our Purpose: Connecting the world to share food and care for one another
Our Mission: Delivering success for our customers through industry-leading people, products and solutions
Our Identity: Together we define our future of foodservice and supply chain
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)
ADDITIONAL INFORMATION
This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.
This Job Requisition is for an existing vacancy.
