Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
As a Sales Engineering Intern at Samsara, you’d be part of a diverse group of technically minded folks working together to bring our unique connected operations technology to customers. Our Global SE Team works with prospects and customers on solutions for logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. An SE Intern at Samsara would be interested in developing a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, third-party system integrations (via our open API), and how to apply that knowledge when designing solutions for prospects and customers. An SE intern also plays a key role in scaling the internal SE Operation as a whole.
This role is based out of our San Francisco office. Relocation assistance will not be provided for this role.
In this role, you will:
- Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation.
- Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
- Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
- Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Update and manage internal hardware and software lab infrastructure, both in office and remote kits.
- Coordinate and participate in new product testing activities.
- Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
- Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
An ideal candidate would:
- Currently earning a Bachelor’s or Master’s degree in Electrical Engineering, Computer Science or a related technical field, with exposure to a related business discipline (MIS/BIS/IS)
- Have a customer-first mindset and a passion for working with people to design and build scalable solutions involving both hardware and software components
- Be as interested in cutting and splicing wires in various machinery as you are in scripting software solutions
- Have an interest in sales strategy and competition, conveying ROI to stakeholders, and presenting the right technical solution based on unique customer environments
- Enjoy understanding our users and what would make their day to day processes easier to manage
- Have a solid history of tinkering with things like electrical components, hardware gadgets, sensors, networks, and vehicles. Be able to highlight several things you’ve built in the past
Even if you do not meet all the requirements, we would still love for you to consider applying!
#LI-Hybrid
The range of hourly base salary for this position is below. Please note that base hourly pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$28.01—$47.07 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
