Sales Operations Support Specialist - ESC

Company Name:

Location: Toronto, Ontario

Status: 1 Permanent Full-time Vacancy

Salary Range: The annual salary for this position ranges from $64,750.00 - 79,250.00. Exact compensation may vary based on qualification, experience, and education. 

Closing Date: March 26, 2026

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking for a Sales Operations Support Specialist to help grow our business and contribute to our future.

In this role, you will ensure the sales organization operates efficiently through day‑to‑day systems management, reporting, process governance, and operational support. This role acts as a first‑line partner to the Sales team by removing blockers, maintaining data integrity, supporting deal progression, and optimizing tools and processes to enable revenue growth.

Reporting to the Sales Enablement Manager, key duties of the role include:

• Maintain and update sales process documentation, workflows, and governance standards.
• Support contract data entry and perform quality checks to ensure accuracy and compliance.
• Coordinate RFP responses by managing content and collaborating with cross-functional teams.
• Monitor Salesforce data hygiene and follow up with sellers to ensure pipeline accuracy.
• Identify and resolve operational blockers to help advance sales opportunities efficiently.
• Administer sales tools, provide troubleshooting support, and maintain the sales content repository.
• Support onboarding and enablement initiatives related to sales processes and tools.
• Build project‑based reports and assist with operational workflow improvements.
• Deliver sales reports, dashboards, and insights for leadership, including pipeline and revenue analysis for QBRs and strategic planning.
• Other activities to support the Sales team.

What you'll need:

• Diploma or certificate in Business Administration, Operations, or a related field, combined with 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Enablement support.
• Hands-on experience with Salesforce, including data hygiene, reporting, and pipeline management.
• Strong analytical and Excel skills (e.g., pivot tables, VLOOKUP/XLOOKUP).
• Experience supporting sales documentation, workflows, or RFP coordination.
• Ability to collaborate cross-functionally with Sales, Marketing, Legal, and Operations teams.
• Excellent written, verbal, and presentation skills with strong attention to detail.
• Experience with Power BI or similar data visualization tools and event or enablement support is an asset.

What we offer:

• We believe in progress with purpose.
  • Innovative technology 
  • Growth through strategic partnerships
  • Investment in new products
• We support your growth.
  • Career development opportunities
  • Education support
• We care about people.
  • Competitive salary and benefits package
  • Hybrid work schedule
  • Recognition programs
  • New modern workspace close to transportation

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply by March 25, 2026.  We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ESC is a wholly owned subsidiary of ISC (TSX: ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.