Sales Support Specialist

About the Opportunity

Our goal at Shutterstock is to build a workforce that is, at all levels, representative of the diverse global community we serve, where our employees can come to work as their authentic selves and can share their ideas, experience and perspectives to fuel the creative and innovative products we deliver to our customers.

The Sales Support team is a vital part of the relationship between the Enterprise Sales teams & our customers. We have a deep understanding of the business and work on completing administrative tasks allowing the Selling Organization to focus on building meaningful partnerships across the globe, all while having fun and being part of a dynamic team culture!

We’re seeking an enthusiastic Sales Support Specialist responsible for supporting our Enterprise Sales teams. This role will actively collaborate with the Selling Organization and engage clients directly in select scenarios to take ownership of administrative tasks such as PO processing, account creation, licensing requests, etc, while contributing to the overall success of the team.

Working hours 9am-6pm PST Monday to Friday
 

The day to day:

• Closely assisting the Enterprise Sales teams for Corporate, Media & Agency verticals;

• Facilitating multiple types of customer requests, such as new account setups, invoicing, purchase order processing, submitting customer’s research requests and other manual processes;

• Working across departments to provide excellent support & timely responses to customer inquiries;

• Prioritizing tasks from multiple stakeholders while being highly detail oriented;

• Adapting to & welcoming new processes and system changes with a positive approach;

• Contributing to the success of the Sales Support team by assisting with the on-boarding of new team members;

• Having a systematic approach to our work to optimize time and resources

What you will bring:

• Minimum 1 year Administrative Experience

• Accurate Data Entry Skills

• Microsoft Office Suite: Intermediate Excel Level

• Problem Solving Ninja

• Customer centric mindset

• Strong Attention to Detail

• Enjoys Working in a Team Environment

 Why Shutterstock:

• You have a direct impact on the success of the company. Your team’s work matters and is essential to the evolution of our core business!

• Executive leadership cares personally. They prioritize growth and planning your career path with your goals and passions in mind.

• Flexibility to work between home and office with everything you need to be successful in both

• A generous and competitive benefits package.

Shutterstock connects diverse artists and creative professionals around the globe with the agencies, brands and people who need their work and services. It’s a place where creators come to be inspired and discover new ways to produce their best work.

Shutterstock enables its employees to drive culture and tap into the world around them to develop the toolbox and solutions that help others share their world views. At Shutterstock, your ideas will be welcomed, your uniqueness will be celebrated, and you will be supported in presenting your view of the world as you experience it. We’re champions of resiliency; quickly learning from our shortcomings in our pursuit of continuous growth.

Diverse teams are critical to our success. We encourage people from different backgrounds to apply and we commit to creating and maintaining a culture where employees know they belong and have equal opportunities to succeed.

#LI-ES1

Shutterstock Values

We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.

Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].