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Ensemble Health Partners

Scrum Master

Posted 6 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
The Scrum Master will serve as the connection between business and engineering teams, facilitating agile product development by managing sprints, prioritizing backlogs, and optimizing the delivery process. Responsibilities include project management, ensuring adherence to agile practices, resolving impediments, and defining best practices for product delivery.
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Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

As a Scrum Master, you will be the bridge between Business and Engineering by working with tech, product, and operations teams to deliver new features to market that impact millions of patients, clinicians, and healthcare staff every day. Alongside respective Tech and Product leaders, you will create a Delivery Roadmap and manage all aspects of the agile product development life cycle by guiding sprint teams through prioritization, removing barriers, and escalating risks. You will be empowered and expected to define the way of driving your assigned programs and constantly finding ways of improving this process in a data driven manner.

Essential Job Functions:

  • General project management – prepare project timelines, define milestones, track and report progress, resolve impediments
  • Oversee and champion day-to-day adherence to agile product development best practices
  • Manage scope and timelines to ensure on-time, high-quality, and high-value product delivery
  • Support the definition, documentation, and improvement of cross-functional processes for our growing team.
  • Work with product managers to handle backlog prioritization and new requests
  • Employ effective techniques of managing the product backlog
  • Facilitate the removal of impediments to the team’s progress
  • Monitor and report on sprint progress and identify ways to continually improve
  • Establish and monitor team-based metrics to guide improvement opportunities
  • Ensure that the product backlog is transparent, accessible, and understandable
  • Coordinate sprints, retrospective meetings, and daily stand-ups
  • Ensure deliverables are up to quality standards at the end of each sprint
  • Establish best practices for release cycle management and help teams implement changes effectively through internal communication, and external communication including release notes.

Requirements:

  • 3-5 years of relatable experience
  • Bachelor's Degree or equivalent experience
  • Experience working with Agile product development teams and shipping products with condensed timeframes
  • Excellent knowledge of scrum techniques and artifacts (such as user stories, automated testing, backlog refinement)
  • Expert knowledge of the end-to-end iterative development life cycle
  • Excellent communication and coaching skills
  • Demonstrated analytical thinking, problem-solving and conflict-resolution ability.
  • Outstanding organizational skills
  • Proven ability to clearly and effectively communicate business and technical information, and effectively mediate in situations where conflict arises; understanding of how and when to escalate issues to the appropriate levels within the organization
  • Ability to manage multiple priorities
  • Experience using ServiceNow
  • Ability to hold self and others accountable
  • Experience working in a collaborative environment and promoting a teamwork mentality
  • Ability to predict challenges and proactively head-off obstacles
  • Experience in healthcare technology or EMR system integrations, a plus
  • Scrum master certification is required 

CAREER OPPORTUNITY OFFERING:

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $91,400 - $175,200 based on experience 

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

  • Innovation

  • Work-Life Flexibility

  • Leadership

  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Top Skills

Agile
Scrum

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