Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Security and Safety officer is responsible for monitoring all individuals (co-workers, visitors, contractors, vendors, customers, messengers and drivers) entering and exiting the building. The officer's main duty is to help ensure the safety of all coworkers, contractors and visitors in the building and the security of all company assets
What you will do:
* Complies with all departmental and organizational policies and procedures.
* Act as an ambassador of the company by welcoming and providing information to all CDW visitors.
* Monitors coworkers, drivers, messengers and contractors entering and exiting CDW locations. Use CDW standard operating procedures for all visitors and use walk through and hand-held metal detectors where applicable.
* Maintain surveillance of the coworker entrances and the dock area through visual and CCTV.
* Effectively answer and route inbound phone calls received over company lines.
* Conduct patrol tours of the CDW location.
* Ensures proper documentation is completed for all electronic items entering / leaving the location.
* Immediately report any suspicious activities, problems, issues or service outages to the Shift Leader and/ or Security Supervisor.
* Document all activities and incidents in report writing system.
* Provides jump-starts, lockout service and tire inflation to coworkers, visitors and contractors.
* Monitor and maintain proper radio communications for any emergency and non-emergency activities.
* Urgently respond to emergency situations such as a fire, civil disturbance, bomb threat, explosion, flood, workplace violence and other similar types of business interruptions covered in the company's Business Continuity Program (BCP).
* On a daily basis, maintain security equipment ensuring proper operation.
* Provide CPR / First Aid / AED certified services in the event of a medical emergency
What we expect of you:
* High School Diploma or equivalent and 1 year security experience
* Demonstrated ability to stand, walk and move quickly for 8 hours or more per day.
* Knowledge of appropriate two-way radio communication skills.
* Demonstrated ability to make quick and sound decision making in an emergency.
* Proficient in Microsoft Office applications.
* Strong written and verbal communication skills with the ability to effectively interact with all stakeholders.
* History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
* Demonstrated ability to observe and report detail.
* Ability to legally operate a motor vehicle.
* Occasional lifting, pulling or pushing up to 50 lbs. with or without assistance.
* Ability to occasionally stoop, kneel and crouch.
* Ability to stay after scheduled shift until personnel from the next shift arrives.
* Ability to change shifts to support the changing needs of the business.
* Ability to work mandatory overtime after hours and weekends as necessary.
* Ability to move home locations to support changing needs of the business for Illinois-based positions (Riverside, Lincolnshire, Vernon Hills, etc.).
* CPR / First Aid / AED certification
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
