Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
The Senior Change Management Consultant will lead the design and execution of change strategies that accelerate adoption and minimize resistance during enterprise transformations. This role is pivotal in shaping the experience for impacted users, leaders, and teams, ensuring that organizational objectives are achieved through effective change enablement.
You will conduct change impact analyses, facilitate stakeholder workshops, and develop tailored communication and engagement plans. You’ll bring deep expertise in organizational change management, including Prosci-certified practices, and apply project management disciplines to ensure timely and effective delivery.
In this role, you will:
Lead change impact assessments to identify risks, readiness gaps, and stakeholder needs.
Design and implement communication and engagement strategies that drive awareness and commitment.
Facilitate stakeholder alignment sessions and sponsor coaching to build leadership capability for change.
Apply Prosci and other OCM methodologies to embed change into transformation programs.
Collaborate with cross-functional teams to align change activities with business outcomes and adoption metrics.
Develop and maintain OCM tools, templates, and dashboards for tracking progress and measuring success.
Support internal change initiatives and contribute to the evolution of OCM best practices within the organization.
Your Future at Kyndryl
As a Senior Change Management Consultant, you will join the Kyndryl Consultant Profession, collaborating with Architects, Project Managers, and Technical SMEs. You’ll work as part of the Outcome & Change team within the Enterprise Transformation portfolio, contributing to strategic initiatives that drive meaningful impact across client organizations. You’ll have access to world-class learning platforms and certifications and help shape our intellectual capital and methodologies for change enablement.
Who You Are
Who You Are
You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required skills and experience
Bachelor’s degree in Organizational Development, Psychology, Business, or related field.
8+ years of experience in organizational change management and enterprise transformation.
Proven experience conducting change impact assessments and readiness analysis for technology implementations.
Strong knowledge of OCM frameworks and methodologies (e.g., Prosci, ADKAR) and hands-on experience applying them end-to-end.
Skilled in workshop facilitation with diverse stakeholder groups, including executives and sponsors.
Experience designing and executing communication and engagement strategies for system rollouts and behavioral change.
Background in leadership alignment and executive enablement during transformation programs.
Prosci certification and demonstrated ability to lead complex change initiatives.
Demonstrated ability to coordinate enterprise change programs, including stakeholder engagement and adoption tracking.
Familiarity with AI-driven tools and a mindset for leveraging technology to enhance change enablement.
Excellent communication, stakeholder engagement, and project management skills.
Preferred Skills and Experience
Experience in consulting or client-facing roles, including proposal development and delivery.
Exposure to enterprise transformation initiatives involving cloud, data platforms, or AI.
Salary: $102020 - $152020
The above represents Kyndryl’s pay range for this role.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role. The range provided reflects the target compensation range for the position at the time of posting. Kyndryl’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
