The Senior Community Manager at Wormhole Foundation will engage with users across various social platforms, manage Discord integrations, host community events, troubleshoot technical issues, and ensure a supportive environment for community interactions. They will collaborate with other community managers and the Community Lead to resolve issues and enhance community engagement.
Wormhole Foundation
Our mission is to empower passionate people in the research and development of blockchain interoperability technologies. We support teams building secure, open-source, and decentralized products within the Wormhole ecosystem.
The Role
The Wormhole Foundation is seeking a Senior Community Manager to play an integral role within our Community Team, supporting a wide range of activities across the department.
What You Will Do
- Enforce the rules and guidelines across various social platforms.
- Act as the main point of contact for other Community Managers.
- Collaborate closely with the Community Lead to resolve user issues.
- Manage Discord server settings, integrations, and elevate permissions as needed.
- Plan, host, and moderate community events across our social channels.
- Assist the Community Lead with ongoing initiatives beyond typical social platform tasks.
- Foster a welcoming, engaging, and productive atmosphere within the community.
- Troubleshoot and support Discord bots, integrations, and other technical dependencies.
- Build rapport and relationships with users through meaningful interactions.
Who You Are
- 2+ years of experience managing social platforms, with a preference for Discord.
- 3+ years of experience in public communications.
- Familiar with industry-standard tools, SaaS platforms, and systems (e.g., Galxe).
- Strong proficiency in Python or JavaScript is preferred.
- Knowledgeable about guidelines and policies for providing responses to inquiries.
- Excellent written and verbal communication skills, especially with async teams.
- Thrives under pressure and in dynamic environments.
- Passionate about interacting with and supporting diverse communities.
- Willingness to work Eastern Standard Time or Central European Standard Time
Top Skills
Discord
Galxe
JavaScript
Python
Similar Jobs
Cloud • Information Technology • Security • Software
The Field Marketing Manager will develop and execute marketing strategies to support the sales team, manage budgets for events, partner with regional teams, and optimize lead generation activities to drive pipeline growth.
Top Skills:
MarketoPardotSalesforce
Artificial Intelligence • Enterprise Web • Software
As a Senior Technical Product Marketing Manager at Sanity.io, you'll connect product capabilities to developer and IT leader needs, create impactful messaging and resources, engage with the community, and translate technical features into accessible value-driven content.
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Machine Learning Engineer will develop machine learning models and pipelines, research linguistic characteristics, engineer prompts for LLMs, and collaborate with teams to integrate AI/ML features into Smartling's platform, ensuring high-quality features for clients.
Top Skills:
AWSJavaKotlinPythonPyTorchRustTensorFlow
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
