Senior Manager, Product Insights

Role Description

As a Senior Manager, Product Insights within the Product Marketing team, you will play a critical role in shaping product strategy and go-to-market decisions across Dropbox file sync and Dropbox Dash. Your work will span areas such as product performance tracking, market opportunity analysis, pricing and packaging insights, and cross-functional business planning.

This is a highly cross-functional role where you’ll act as the connective tissue between Product, PMM, Growth, Sales, and Marketing teams—ensuring our product portfolio reflects a deep understanding of customer needs, market dynamics, and business priorities. You’ll partner closely with our research & insights, data science, and strategy teams to synthesize user behavior, market trends, and competitive benchmarks into clear, actionable recommendations for product strategy and commercialization.

You’ll play a crucial part in enabling smarter decisions across the product lifecycle—from early-stage validation through monetization and long-term success metrics. You’ll get substantial exposure to senior leadership and the opportunity to shape the trajectory of Dropbox’s most important product lines.

Responsibilities

• Serve as the strategic insights partner to Product and PMM teams by identifying key trends, usage patterns, and opportunities across the Dropbox file sync and Dropbox Dash portfolios.
• Analyze product usage and customer behavior to assess alignment between marketing narratives and actual adoption—surfacing gaps and informing lifecycle, monetization, and cross-sell strategies.
• Own segmentation insights for Dash, partnering with Analytics, Sales Ops, and GTM teams to connect industry, functional, and firmographic data to product engagement, pipeline, and adoption patterns.
• Collaborate with Research, Analytics, and Business Strategy teams to synthesize customer feedback, usage data, competitive intel, and analyst inputs into strategic product and marketing recommendations.
• Provide input into product roadmaps by identifying whitespace opportunities and surfacing unmet customer needs across priority segments.
• Support business planning processes (e.g., OKRs, strategic narratives, market sizing) by contributing insights that guide investment and prioritization decisions.
• Translate complex data and insights into clear, compelling narratives for senior leadership and cross-functional stakeholders.

Requirements

• 5+ years of experience in product marketing, strategy, product management, insights/analytics, or a related field in B2B or B2B2C tech environments.
• Strong analytical and problem-solving skills, with experience working closely with data teams and tools (e.g., SQL, Tableau, Looker, Excel).
• Proven ability to synthesize complex inputs into clear, actionable strategies and recommendations.
• Demonstrated success collaborating across product, marketing, and analytics teams to drive business outcomes.
• Excellent verbal and written communication skills, with experience crafting insight-driven narratives for executive audiences.
• Experience in product lifecycle management, GTM planning, or monetization strategy.
• Ability to thrive in a fast-paced, highly cross-functional, and often ambiguous environment.

Preferred Qualifications

• Experience with pricing/packaging research, behavioral segmentation, or customer journey analysis.
• Familiarity with Dropbox products or adjacent markets (e.g., collaboration tools, productivity platforms, cloud storage, AI-enabled workflows).
• Prior experience supporting B2B SaaS product lines or portfolio strategy functions.
• Experience using research or insights to inform cross-functional roadmap planning.
• MBA or advanced degree in Business, Marketing, Economics, or related field.

Compensation