Senior Product Advisor, Personal Debt Solutions

Putting people first, every day
 

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

The Senior Product Advisor drives product vision and delivery by bridging business and technology. Acting as the voice of the business, you will align stakeholders, help manage the product backlog, and make prioritization recommendations that maximize business value, by translating business needs into technical requirements and fostering strong collaboration across teams throughout the firm. Advocating for user experience, you will use feedback and data to guide decisions while remaining agile in fast-paced environment. The Senior Product Advisor ensures the right product is built and maintained at the right time.

• Own the product vision, strategy and roadmap for insolvency software solutions, aligning with business objectives and industry regulations.

• Serve as the primary liaison between stakeholders and the development team.

• Develop and maintain a prioritized product backlog that reflects business needs, market trends, and regulatory requirements.

• Collaborate with designers to enhance usability.

• Monitor product performance and user feedback to identify opportunities for improvement.

• Stay current on insolvency legislation, compliance standards, and industry technology trends to ensure the software remains competitive and compliant.

• Analyze data and report progress, priorities, and outcomes to executive leadership and key stakeholders.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

• You understand your client’s industry, challenges, and opportunities; client’s describe you as positive, professional, and delivering high quality work

• You identify, recommend, and are focused on effective service delivery to your clients

• You share in an inclusive and engaging work environment that develops, retains and attracts talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

• You grow your expertise through learning and professional development

Your experience and education

• Previous experience in Financial Services Insolvency or Credit Counselling industries.

• Ability to write clear user stories, acceptance criteria, and translate business needs into technical requirements.

• Familiarity with system architecture, APIs, and integration concepts (no coding required).

• Skilled in analyzing data, KPIs, and customer feedback to guide prioritization and product decisions.

• Basic understanding of UX principles and usability best practices.

• Ability to assess technical constraints and dependencies when making decisions.

• Proficiency with product management and agile tools (e.g., Jira, Confluence, Azure DevOps).

• Strong understanding of agile methodologies (Scrum, Kanban) and iterative development practices.

Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. 

Our firm is committed to providing an environment where you can be successful in the following ways: 

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. 

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. 

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

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Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.