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Modern Health

Senior Product Data Analyst

Posted 23 Days Ago
Remote
Hiring Remotely in United States
Senior level
Remote
Hiring Remotely in United States
Senior level
As a Senior Product Data Analyst, you will collaborate with the Analytics, Engineering, and Product teams to analyze user behavior and product usage. Your responsibilities include measuring key metrics, building data dashboards using Looker, and providing actionable insights to inform product improvements, thereby directly influencing the product roadmap and user experience.
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Modern Health 

Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.

Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.

More about our culture and what you can expect when you join the team:

  • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
  • We have an obsession to win. We are highly ambitious and passionate about the work that we do.  We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs. 
  • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth. 
  • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment. 
  • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. 

Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday. 

We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!


The Role

Modern Health is looking for a Product Data Analyst to join our Analytics team. The role reports into our Manager of Analytics and will work cross-functionally with our Engineering and Product teams as their dedicated partner for all things data.

In this role, you will identify which metrics matter and how to measure them, implement them in our database, and report out via Looker. You will build data sources and dashboards that empower your stakeholders to understand and utilize the data in order to make informed decisions. You will partner with Engineering and Product to identify patterns, trends, and insights related to user behavior and product usage, and provide recommendations for product improvements. Your work will directly impact our product roadmap and overall user experience. 

We would love to hear from you if you care deeply about product experience and quality, are looking to turn granular data into digestible visualizations and actionable insights, and are excited to continue developing your skills in the analytics space.

This position is not eligible to be performed in Hawaii.

What You’ll Do

  • Conduct deep-dive data analyses using your skills in SQL, Python, or the tool of your choice and translate the results into actionable recommendations
  • Define, socialize, and measure KPIs aligned to company strategic objectives
  • Design, develop and build self-service dashboards to ensure our Tech partners have easy access to the right information
  • Plan and conduct A/B tests to assess the impact of product changes, and provide recommendations based on the results
  • Collaborate with product managers to align data analysis with product development, helping to define and prioritize features and improvements
  • Work closely with engineering, design, marketing, and other teams to drive product improvements and optimize user experiences
  • Develop and sustain our code base; partner with Data Engineering to improve our data platform
  • Guarantee the reliability of your work by checking, double checking, and code review

Who You Are

  • 4+ years of experience in product analytics or similar role, with a focus on data analysis and product insights
  • Expert in SQL, data analysis, and data visualization
  • Experience with Looker or an equivalent BI tool
  • Experience with Mixpanel or equivalent web and product analytics tools
  • Strong understanding of and experience with A/B testing and statistical analysis
  • Proven success partnering with and explaining data and analytics concepts to non-technical team members
  • Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
  • Ability to both think strategically and drive execution
  • High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with internal leadership
  • Humble, scrappy, highly motivated, and thrive in fast-paced environments
  • Strong problem-solving skills and a willingness to roll up your sleeves to get the job done
  • Solution oriented with a strong sense of ownership and drive
  • Passionate about the mental health space

Bonus Points

  • Experience in digital health
  • High-growth startup experience

Benefits

Fundamentals:

  • Medical / Dental / Vision / Disability / Life Insurance 
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off 
  • Company-wide Collective Pause Days 

Family Support:

  • Parental Leave Policy 
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter

Professional Development:

  • Professional Development Stipend

Financial Wellness:

  • 401k
  • Financial Planning Benefit through Origin

But wait there’s more…! 

  • Annual Wellness Stipend to use on items that promote your overall well being 
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

Equal Pay for Equal Work Act Information

Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.

  • Zone 1: San Francisco Bay Area and New York City Metro
  • Zone 2: All other California locations and Seattle, WA
  • Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,
    TX, CT, IL, MA, NH, NJ, OR, RI, VT
  • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.

Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.

Zone 1

$138,500$162,900 USD

Zone 2

$138,500$162,900 USD

Zone 3

$124,650$146,610 USD

Zone 4

$117,725$138,465 USD

Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Top Skills

Python
SQL

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