Lead end-to-end product design for a two-sided housing marketplace, from research and problem definition through prototyping, launch, and iteration. Simplify complex workflows, conduct user research, shape product strategy, run experiments, and create polished responsive interfaces in Figma. Collaborate with product, engineering, marketing, operations, data, ML, and AI teams while designing AI-powered experiences and connecting design decisions to customer and business outcomes.
The Role We Need:
PadSplit is hiring a Senior Product Designer to shape and improve experiences across our two-sided housing marketplace. Working on a growth-focused product team, you’ll tackle meaningful, complex problems for members and hosts, helping make it easier to find, access, and provide affordable housing. You’ll play a central role in designing intuitive, human, and scalable experiences that create measurable impact for our customers and business.
The Person We Are Looking For:
We’re looking for a senior-level designer who blends strong product intuition, systems thinking, deep empathy for users, and growth-minded experimentation. You thrive in complex problem spaces, move fluidly between big-picture strategy and pixel-level detail, and can clearly connect design decisions to customer needs and business outcomes. Above all, you are authentic, collaborative, and energized by solving meaningful problems with cross-functional teams.
Here’s What You’ll Be Doing Day-to-Day:
- Own End-to-End Product Design – Lead design from early problem definition and exploration through prototyping, launch, and iteration across PadSplit’s marketplace.
- Simplify Complex Experiences – Turn complicated workflows, rules, and marketplace dynamics into experiences that feel clear, intuitive, and approachable.
- Conduct User Research – Interview, observe, and gather insights from members and hosts to deeply understand their needs and translate them into stronger products.
- Drive Product Strategy – Partner with PMs to identify opportunities, shape solutions, and connect customer needs with measurable business outcomes.
- Experiment & Iterate – Use data, customer feedback, prototypes, and experiments to test assumptions and continuously improve experiences.
- Collaborate Cross-Functionally – Work closely with PMs, engineers, marketers, operations, and data partners to develop and deliver cohesive solutions.
- Craft High-Quality UI – Build responsive, polished interfaces in Figma using thoughtful components, interaction patterns, and PadSplit’s design system.
- Build AI-Infused Experiences – Prototype and design intelligent workflows and AI-powered features alongside our engineering, ML, and AI teams.
Here’s What You’ll Need to Be Successful:
- Proven Experience – 4+ years designing digital products, ideally with complex acquisition funnels or marketplace environments.
- Deep UX Skills – Strong research abilities and comfort engaging directly with users to uncover pain points and opportunities.
- Business Fluency – Ability to connect design decisions to metrics, revenue, and real estate economics like rent, ROI, and occupancy.
- Workflow Mastery – Experience designing multi-step processes, complex service environments, and edge-case-heavy workflows.
- UI Excellence – Expertise in Figma and interaction design across web and mobile, with strong systems thinking and component reuse.
- Data Orientation – Familiarity with A/B testing, experimentation frameworks, and interpreting both qual and quant insights.
- AI Capability – Demonstrated experience designing AI-powered features and leveraging modern AI tools in your design practice.
- Authentic Collaboration – A humble, kind, curious, and mission-driven approach that elevates the team and the user experience.
The Interview Process:
- NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager.
- If we’re interested, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
- If warranted, the next steps would be a project review with the hiring manager (1) hour.
- If warranted, the next step would be a design case study with key Design stakeholders at PadSplit for one (1) hour.
- If warranted, the final step would be a design craft exercise with key stakeholders at PadSplit for one-and-a-half (1.5) hours.
- If warranted, then we move to offer!
PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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