Location: Toronto
Work model: Hybrid (2 days/week in office)
Reports to: Head of Product
Trailblazing: We’re building a product that hasn’t existed before. Real, production-grade AI agents you can actually see think and work in real time. It’s ambiguous, occasionally scary, and incredibly rewarding.
Collaboration: We work shoulder-to-shoulder with PMs and engineers who care deeply about craft. No design-by-handoff. Real problem solving, together.
We have fun: We take the work seriously, not ourselves. If belly laughs in standup matter to you, you’ll fit right in.
Impact: Your work helps hundreds of thousands of patients get care insanely faster. This isn’t abstract UX. It’s real-world impact at scale.
Ownership: You’ll own projects end-to-end and shape the design system and product direction, not just push pixels.
No decks: We never touch slides to show our work internally.
Magical is an AI agentic automation platform bringing production-grade AI to healthcare, one of the most complex and operationally broken industries in the world.
We build AI agents that automate repetitive, high-stakes workflows. Unlike most AI products, our systems actually run in production, at scale, with real customers relying on them every day.
We’re backed by Greylock, Coatue, and Lightspeed, with $41M raised. Our founder is a second-time founder who previously sold his company to LinkedIn.
This role is for a designer who is fully self-sufficient. You’ll be one of 3 designers on the team and will be expected to run projects end-to-end with minimal direction, from problem framing through execution and delivery.
If you’re looking for heavy coaching, tight briefs, or constant design reviews, this role is probably not a fit. If you enjoy owning complex problems, shaping direction, and shipping high-quality work independently, it likely is.
What You’ll DoOwn design projects end-to-end: discovery, problem framing, solution design, and delivery
Translate ambiguous product and business goals into clear, user-centered solutions
Lead or run lightweight user research to inform decisions when needed
Partner closely with product and engineering to ship thoughtful, scalable solutions
Design high-craft interfaces for complex, technical, enterprise workflows
Contribute to and evolve our design system
Balance multiple workstreams and move projects forward without constant oversight
Use prototyping to explore ideas, align stakeholders, and de-risk solutions
Help shape the longer-term product direction, not just execute what’s handed to you
6+ years of experience as a product designer
A portfolio demonstrating end-to-end ownership of real, shipped products
Experience designing enterprise or complex B2B products
Strong product thinking and comfort operating in high ambiguity
Ability to understand technical concepts and collaborate deeply with engineers
High bar for visual design, interaction design, and craft
Experience contributing to or maintaining a design system
Proven ability to work independently and manage competing priorities
Healthcare or regulated-industry experience
Early-stage or fast-growing startup experience
Experience designing developer tools or internal tools
Strong prototyping skills
Prior use of AI tools to accelerate or enhance design workflows
High ownership, high trust, and real impact
Work on genuinely hard problems with real-world consequences
Small team, low process overhead, high agency
Competitive compensation, equity, and benefits
Adventure: epic team offsites (Past trips: Iceland, Lisbon, Dominican Republic, Mexico)
Rest: Unlimited PTO, because burnout is not in our vocabulary.
Wellness: annual wellness credit to keep you healthy and happy.
Productivity stipend: to supercharge your work setup.
