About Agora
Agora is the world’s leading video, voice and live interactive streaming platform, helping developers deliver rich in-app experiences – including embedded voice and video chat, real-time recording, interactive live streaming, and real-time messaging.
We power an average of over 60,000,000,000 minutes of human connection per month across the globe. Our mission is to make real-time engagement ubiquitous, allowing everyone to interact with anyone, anytime and anywhere.
We are customer-centric and results driven, and we foster an environment that values diversity, teamwork, mindful communication and excellence. With accelerating global growth, we are looking for exceptional people to enhance our team of world-class technology evangelists. This is a rare opportunity to join a fast-growing multinational company that both values teamwork and recognizes individual impact. Your voice and ideas are welcome here.
Responsibilities
- Own vision, strategy, and roadmap for Agora’s AI products and solutions, with a focus on generative and conversational AI solutions.
- Conduct market, competitive, and customer research in Agora’s target markets globally and translate that information into key insights which inform our roadmap
- Gather, manage, define and prioritize product requirements
- Act as the customer advocate, understanding the voice of the customer, and articulating and representing customer needs
- Highlight growth opportunities and recommended areas for investment, with a strong supporting business case
- Collaborate with cross-functional stakeholders to drive product delivery and manage the product lifecycle
- Define Go-to-Market strategy for key products and partner with Product Marketing, Marketing, and Sales on GTM plans and execution
- Establish yourself as a subject matter expert on Agora’s products and technology, with in-depth focus on our AI solutions
- Thought leadership, acting as an evangelist for Agora’s products and solutions with customers, partners, and industry influencers
- Drive discovery process for new use case validation and customer adoption of AI products
- Establish and track key performance indicators (KPIs) to assess product success and inform continuous improvement
- Ensure that AI products adhere to ethical guidelines, focusing on fairness, transparency and user privacy
Qualifications
- 7+ years of experience as a Product Manager building and delivering successful SaaS or PaaS products.
- 2+ years of experience in leading products supporting live streaming and B2B video
- 2+ years of experience working with AI products
- Technical proficiency and understanding of Large Language Models (LLMs), Retrieval Augmented Generation (RAG), voice, video, speech-to-text (STT), and Text-to-Speech (TTS)
- Must possess strong technical and business acumen, excellent written and verbal communication skills, and ability to influence cross-functional stakeholders to achieve desired outcomes, without having formal authority
- Proven track record in defining, delivering, and driving market leading products throughout the product lifecycle
- Experience in defining key performance metrics which drive business intelligence and enable informed decision making
- Demonstrated ability to lead cross-functional teams and mentor, grow, and develop junior product managers
- Proficiency in data analysis and interpretation to make informed, data-driven decisions
- Familiarity with data privacy laws and AI regulations to ensure compliance in product development
US Salary Details:
Estimated salary range for this role is $180,000 - $230,000.
Salary may vary based on factors such as experience, skills, qualifications, and location.
This role is eligible for RSU program. We also have a location-based compensation structure, there may be a different range for candidates in this and other locations.
CCPA Policy
Agora Lab, Inc. collects personal information from you as part of its job application and recruitment process. The personal information you provide on this form will be used by Agora Lab, Inc. to process your application and manage career opportunities at Agora Lab, Inc. This information also will be shared with our service providers who perform recruitment services on our behalf, including our service provider who operates this careers site on our behalf. For more information about our use of your personal information and the rights available to you under applicable law, please see our Candidate Privacy Notice. By checking this box, you acknowledge that you have read and understand Agora Lab, Inc.’s Candidate Privacy Notice, and agree to Agora Lab, Inc.’s use of your personal data in accordance with the Candidate Privacy Notice.
Agora values its employees and provides a complete compensation package that includes benefits, equity and competitive base salaries.
Agora is an equal opportunity employer and makes hiring decisions solely on the basis of merit.
