This is a remote position and we're considering candidates in the Canadian Eastern timezone.About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The Role
As the Product Manager for Logs, you’ll be involved with everything related to our logs offerings, including open source Loki, Grafana Cloud Logs, and Grafana Enterprise Logs. You’ll become a subject matter expert on logs, with a deep understanding of customer needs in this space, as well as the existing landscape of open source and commercial solutions. You’ll define a vision for the future of our rapidly growing and evolving logging platform, and how it fits into our customers’ overall observability journey. You’ll develop an experience that enables our customers to easily and reliably collect, store, query, and analyze log data, and in so doing, help our customers drive higher uptime, fewer outages, and ultimately happier end users.
As a Product Manager at Grafana Labs, you will:
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems in order to collect user needs, requirements, and pain points
- Curate and convey user feedback to Engineering, while providing evidence to support tradeoffs and priorities
- Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers.
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering
We’re excited about you because you have:
- A BSBA/BA in Computer Science, a related field, or equivalent work experience
- 3+ years of experience in Product Management
- 3+ years of experience working on a B2B SaaS product
- Experience with open source or commercial logging databases and/or large scale data collection, storage, querying, and analytics
- A desire to dive into complex solutions and work with a highly technical product and customers
- Experience partnering with Product Design to build delightful user experiences
- Experience working with engineering teams to design and build products in a fast-paced environment
- Excellent written and verbal communication skills
Bonus Points
- Experience operating or using Grafana Labs open source projects, including Grafana Loki, Grafana Tempo, Grafana Mimir, or Grafana itself.
- Experience with OpenTelemetry
- Experience with Kubernetes
- Experience building observability and/or monitoring tools and/or other types of developer tools
- Experience with open source software and/or commercial open source companies
- Experience with products offered both via SaaS and self-managed
In Canada, the Base compensation range for this role is CAD 146,409- CAD 175,691. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.
Top Skills
What We Do
Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 5,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 20 million users of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security.
Why Work With Us
Clear communication is vital in a remote-first company. We hold weekly team updates, monthly all-hands calls, co-located offsites, and annual events. We've enhanced hiring, onboarding, and training with a learning management tool and quarterly bootcamps. We offer 30 vacation days plus local holidays, with equal benefits for all employees globally.
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