SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
As a Senior Product Manager of Growth, you will lead our in-product customer expansion initiatives, focusing on accelerating the purchase and adoption of our flagship SurveyMonkey product. You will collaborate with engineering, design, sales, marketing, research, and data teams to develop and test new experiences. Your goal will be to help users realize the full potential of the SurveyMonkey product and optimize monetization opportunities.
What you’ll be working on
- Lead subscriber expansion initiatives, driving self-serve subscription upgrades and product-qualified sales pipeline.
- Define the experimentation roadmap and lead A/B and multivariate tests to optimize for customer expansion.
- Analyze and monitor key metrics to uncover areas for improvement.
- Lead a team of passionate engineers, data analysts, UX designers, and marketers through iterative releases.
- Prepare recommendations and present findings from experiment data to executive stakeholders.
- Conduct market research, identify industry trends, and provide competitive analysis.
We’d love to hear from people with
- 5+ years of experience in Product Management (SaaS preferred)
- 2+ years of experience designing, implementing, and analyzing A/B and multivariate tests
- Experience with both self-service subscription products and sales-assisted go-to-market motions
- Comfort with product analytics tools like Amplitude, Google Analytics
- Fluency in Sales analytics tools and platforms like Salesforce, Hubspot
- You understand cohort analysis, segmentation, and statistical methods, and know how to derive insights from large amounts of data
- Experience leading cross-functional discussions and technical deep dives with development teams
#LI-remote
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
