At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewSoftware Upgrade Operations team is committed to providing the Motorola Solutions Public safety customers the best possible experience while ensuring all upgrade activities are done correctly and promptly. The team is responsible for planning and executing software upgrades for PremiereOne CAD, Records and Mobile. The team works closely with CMSO, SI deployment and other Implementation teams to support Upgrades, deployments and customer hardware refresh.
Job Description
The Senior Project Manager will manage the end-to-end upgrade and implementation of software products, specifically focusing on Premier One systems. This role coordinates between engineering teams, field resources, and customers to ensure all activities are scheduled and executed to the customer's satisfaction. Success in this position requires high-level organization, the ability to manage cross-functional teams, and the communication skills necessary to navigate high-security environments.
Responsibilities
Manages the upgrade and implementation of Motorola Solutions products or services.
Coordinates departmental or cross-functional teams, focused on delivering new or upgraded existing products or services.
Manages projects from inception to completion.
Ensures that projects are completed on time and to customers satisfaction. Participates in project review and status meetings, and communicates project status.
Motivates project team to ensure optimal performance.
Assist or drive the development project plans, strategies, and approaches to insure successful upgrade project deliveries
Qualifications
Proven experience in Project Management, specifically managing software upgrades, schedules, and budgets.
Strong familiarity with Premier One systems and Motorola Solutions products.
Exceptional verbal and written communication skills for effective customer engagement.
Proficiency in Smartsheet, ServiceNow (Sno), and Google Workspace.
Ability to pass a stringent CJIS fingerprint-based background check for access to high-security areas.
Legal authorization to work in the U.S. without sponsorship.
Ability to travel up to 25% as required by project needs.
Target Base Salary Range: $80,000 - $90,000
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
5+ years of project management experience
Experience with Motorola PremiereOne products a plus
Capable of obtaining security clearance for onsite customer upgrades
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
