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Qualified

Senior Qualified Success Architect

Posted 22 Days Ago
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Remote
Hiring Remotely in Canada
Senior level
Remote
Hiring Remotely in Canada
Senior level
The Qualified Success Architect is responsible for implementing and adopting the Qualified Conversational Marketing Platform, enhancing customer relationships, and providing technical solutions while engaging with stakeholders and shaping product feedback.
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Qualified has been acquired by Salesforce! View the press release here.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role:

The Qualified Success Architect will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.

What You Will Be Doing:

  • Coming to work with an amazing and talented team

  • Working hard, learning a ton, and having fun every day

  • Delivering and leading customers through the Qualified Implementation Framework

  • Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products

  • Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives

  • Establish a deep consultative relationship with various client business units

  • Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products

  • Conduct Quarterly Business Reviews with key stakeholders

  • Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials

  • Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap

  • Executive analysis of customer health score to achieve renewal targets

Qualifications:

  • 7-10 years of Mid Market/Enterprise software experience

  • Excellent interpersonal, communication, persuasion, presentation and writing skills

  • Deep working knowledge of Salesforce CRM

  • Working knowledge of marketing automation systems

  • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications

  • Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution

  • Must be willing to work in a fast-paced startup environment with multiple roles

  • You possess a bachelor's degree

  • Passion for making customers successful with software solutions

Applications will be accepted until May 11th, 2026


At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $150,100 - $227,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $180,200 - $247,900 annually.

  • For Ontario-based roles, the base salary hiring range for this position is CAD 140,000 to CAD 192,500 annually.

  • For British Columbia-based roles, the base salary hiring range for this position is CAD 140,000 to CAD 192,500 annually.


The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.


This posting is to fill a vacancy on our team, unless otherwise noted.
Salesforce welcomes all. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at salesforcebenefits.com.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out option.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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